Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Corporations and mid-sized enterprises effectively execute their IT initiatives using managed cloud services. With extensive experience and a base in Germany, we guide you toward a successful transition to the cloud. Adhering to the EU GDPR, we ensure your data protection requirements are met through tailored agreements and comprehensive security audits. Our cloud services are designed with a modular approach, allowing us to assist you in implementing your cloud strategy, selecting the right platform, and managing your cloud infrastructures while optimizing the performance of your IT teams. Depending on your specific requirements, our IT experts can handle entire subject areas or particular responsibilities based on your preferences. At Adacor, we provide cutting-edge cloud solutions tailored to various industries. For specialized sectors such as automotive, banking and fintech, energy and utilities, as well as digital agencies, we present a complete suite of customized solutions that cater to your unique operational needs. By partnering with us, you can leverage our expertise to enhance your cloud capabilities significantly.
Description
Engage with your customers through various channels, including phone, chat, email, and social media, while ensuring seamless transitions between them to avoid interruptions. Simplify the experience for your clientele by providing an intuitive user interface, which fosters efficiency and high acceptance among service teams. Enjoy the flexibility to utilize the solution anywhere and adapt its scale according to your requirements. Select from three tailored packages that cater to your specific needs and take advantage of rapid deployment and easy adjustments with minimal training necessary. Rely on superior call quality and the assurance of using a dependable public cloud that is entirely managed by a German data center and cloud provider. Look forward to consistent enhancements and the introduction of new features, guaranteeing that your service remains current. This solution is ideal for small and expanding teams, as well as for teams of 10 or more seeking to boost their performance. Additionally, it is well-suited for medium and large teams that have complex technical demands, ensuring that every organization can find its perfect fit. No matter the size of your team, this system is designed to adapt and grow with you.
API Access
Has API
No
API Access
Has API
No
Integrations
Confluence
Yes
Damovo UCC
No
Jira
Yes
Kubernetes
Yes
Microsoft Azure
Yes
Mitel Teamwork
No
NTT Cloud Communications
No
Integrations
Confluence
No
Damovo UCC
Yes
Jira
No
Kubernetes
No
Microsoft Azure
No
Mitel Teamwork
Yes
NTT Cloud Communications
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Adacor
Founded
2003
Country
Germany
Website
www.adacor.com
Vendor Details
Company Name
Sikom
Country
Germany
Website
sikom.de/neues-produkt-sikom-cloudone/
Product Features
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No