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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Corporations and mid-sized enterprises effectively execute their IT initiatives using managed cloud services. With extensive experience and a base in Germany, we guide you toward a successful transition to the cloud. Adhering to the EU GDPR, we ensure your data protection requirements are met through tailored agreements and comprehensive security audits. Our cloud services are designed with a modular approach, allowing us to assist you in implementing your cloud strategy, selecting the right platform, and managing your cloud infrastructures while optimizing the performance of your IT teams. Depending on your specific requirements, our IT experts can handle entire subject areas or particular responsibilities based on your preferences. At Adacor, we provide cutting-edge cloud solutions tailored to various industries. For specialized sectors such as automotive, banking and fintech, energy and utilities, as well as digital agencies, we present a complete suite of customized solutions that cater to your unique operational needs. By partnering with us, you can leverage our expertise to enhance your cloud capabilities significantly.

Description

Engage with your customers through various channels, including phone, chat, email, and social media, while ensuring seamless transitions between them to avoid interruptions. Simplify the experience for your clientele by providing an intuitive user interface, which fosters efficiency and high acceptance among service teams. Enjoy the flexibility to utilize the solution anywhere and adapt its scale according to your requirements. Select from three tailored packages that cater to your specific needs and take advantage of rapid deployment and easy adjustments with minimal training necessary. Rely on superior call quality and the assurance of using a dependable public cloud that is entirely managed by a German data center and cloud provider. Look forward to consistent enhancements and the introduction of new features, guaranteeing that your service remains current. This solution is ideal for small and expanding teams, as well as for teams of 10 or more seeking to boost their performance. Additionally, it is well-suited for medium and large teams that have complex technical demands, ensuring that every organization can find its perfect fit. No matter the size of your team, this system is designed to adapt and grow with you.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Confluence Yes 
Damovo UCC No 
Jira Yes 
Kubernetes Yes 
Microsoft Azure Yes 
Mitel Teamwork No 
NTT Cloud Communications No 

Integrations

Confluence No 
Damovo UCC Yes 
Jira No 
Kubernetes No 
Microsoft Azure No 
Mitel Teamwork Yes 
NTT Cloud Communications Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Adacor

Founded

2003

Country

Germany

Website

www.adacor.com

Vendor Details

Company Name

Sikom

Country

Germany

Website

sikom.de/neues-produkt-sikom-cloudone/

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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