Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HealthWare Systems is dedicated to delivering exceptional experiences for patients. The ActiveTRACK patient tracking system offers real-time updates on patient status while overseeing aspects such as registration, throughput, and wait times. This innovative tool allows management to effectively distribute staff and resources while setting and achieving specific objectives aimed at enhancing efficiency, minimizing registration delays, reducing patient wait times, and boosting patient satisfaction scores. Upon their arrival, patients can conveniently check-in at a self-service kiosk or with a greeter. For those who have pre-registered, necessary documents can be instantly generated for review and signing, and items such as photo IDs and insurance cards can be easily scanned. Furthermore, ActiveTRACK creates wayfinding maps to assist patients in navigating the healthcare facility with ease. It also incorporates advanced strategies for managing patient waitlists, ensuring prompt processing of patients. Overall, ActiveTRACK is designed to streamline operations and significantly improve the overall patient journey.
Description
PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable.
PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen.
API Access
Has API
No
API Access
Has API
Yes
Integrations
EpicCare EMR
No
Hemi HL7
No
MEDITECH Expanse
No
Veradigm EHR
No
Integrations
EpicCare EMR
Yes
Hemi HL7
Yes
MEDITECH Expanse
Yes
Veradigm EHR
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Priced for Healthcare Enterprise
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HealthWare Systems
Country
United States
Website
healthwaresystems.com/activeware-products/patient-experience-tracking/
Vendor Details
Company Name
PatientTrak
Founded
2006
Country
Franklin, WI
Website
www.patienttrak.net
Product Features
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
No
Real Time Reporting
No
Waiting Time Tracking
No
Product Features
Patient Engagement
Appointment Scheduling
Yes
Care Planning
No
Collaboration
No
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
No
Personal Health Record
No
Progress Tracking
Yes
Self Management
No
Patient Management
Admissions Management
Yes
Bed Management
No
Discharge Management
Yes
Historical Reporting
Yes
Patient Flow Management
Yes
Patient Location Tracking
Yes
Patient Monitoring
Yes
Real Time Reporting
Yes
Waiting Time Tracking
Yes
Queue Management
Appointment Scheduling
Yes
Calendar
No
Communication Tools
No
Contactless
Yes
Customer Surveys
Yes
Dashboard
No
For Banks
No
For Government
No
For Healthcare
Yes
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
Yes
Virtual Queue
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No