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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engage with your website visitors in real-time using ActiveHelper Live Chat, the quickest method to connect with them! This comprehensive live chat tool comes equipped with an array of powerful features that require no extensive training to implement. Maintain constant communication with your audience, whether you are using a phone, tablet, or computer, allowing for flexibility and accessibility. ActiveHelper Live Chat is a distinctive, unlimited solution that facilitates the management of multiple websites and agents from a single server installation under one license. You can track visitors' locations through their IP addresses or send tailored messages directly to them. Target specific users and provide assistance based on the pages they are exploring, ensuring they receive help when they need it most. Kickstart a conversation by sending messages tailored to their actions or utilize automated invitations to engage with visitors on your site. Additionally, customize how visitors perceive your brand by selecting languages, images, and colors that resonate with different countries, enhancing their overall experience. This tool not only fosters engagement but also helps in building lasting relationships with your audience.

Description

Enhance the support experience for your website visitors with live chat, a transformative tool that many businesses recognize as essential; however, managing it internally can prove challenging. The high costs associated with effective management have deterred numerous companies from implementing this technology. Fortunately, Melu offers a solution that can change the game. By integrating our services into your online operations, you can boost conversion rates and sales while delivering exceptional customer care. Our live chat operators are expertly trained to interact with your clients as if they were part of your own team. Throughout the onboarding phase, we ensure that our operators grasp your business's unique identity, values, and brand ethos, allowing them to represent your organization authentically. Setting up managed live chat with Melu is straightforward, risk-free to trial, and budget-friendly. With a diverse clientele spanning various sectors—including law, accountancy, fashion, PR, hospitality, dentistry, property, and education—Melu is well-equipped to cater to your specific needs and enhance your customer engagement strategy. Partner with us to transform your visitor interactions into meaningful connections.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$39.95 one time payment
Free Trial No 
Free Version No 

Pricing Details

$161 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Mentat Technologies

Founded

2003

Country

Colombia

Website

www.activehelper.com

Vendor Details

Company Name

Melu

Country

United Kingdom

Website

meluchat.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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