Average Ratings 10 Ratings

Total
ease
features
design
support

Average Ratings 7 Ratings

Total
ease
features
design
support

Description

Action1 redefines patch management by enabling enterprises to rapidly discover and remediate vulnerabilities with a 99% patch success rate solution. Streamline your third-party patching, including custom software, through Action1’s Software Repository maintained in-house by security experts, and manage OS updates – fully integrated altogether with full feature-parity and uniformity. Identify vulnerabilities in real-time and remediate them by applying available patches, removing unsupported or legacy software, or centralizing documentation of compensating controls for vulnerabilities that cannot be patched. Optimize network traffic usage when large software packages up to 32Gb in size are deployed on the same network and deliver patches faster thanks to Action1’s P2P Distribution technology. Action1 is the easiest-to-use patch management platform on the market, which you can set up in 5 minutes and automate your patching right away through its intuitive UI. Thanks to its cloud-native architecture, Action1 is infinitely scalable and works equally well for office-based and remote employee endpoints, servers, and cloud workloads, requiring no VPN. Action1 is the first patch management vendor to achieve SOC 2, ISO 2

Description

Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ThreatAware Yes 
Sysinfo PDF Recovery Tool Yes 
Amazon Web Services (AWS) Yes 
Bitdefender Antivirus Plus Yes 
BrightGauge No 
Control D No 
DeskDay No 
IT Portal No 
Josys Yes 
Microsoft Teams Yes 
N-able EDR No 
Network Glue No 
N‑able Passportal No 
OpenDNS No 
Rewst No 
ScalePad No 
ScalePad Backup Radar No 
ScalePad Lifecycle Manager No 
Zapier Yes 
Zendesk Yes 

Integrations

ThreatAware Yes 
Sysinfo PDF Recovery Tool No 
Amazon Web Services (AWS) No 
Bitdefender Antivirus Plus No 
BrightGauge Yes 
Control D Yes 
DeskDay Yes 
IT Portal Yes 
Josys No 
Microsoft Teams No 
N-able EDR Yes 
Network Glue Yes 
N‑able Passportal Yes 
OpenDNS Yes 
Rewst Yes 
ScalePad Yes 
ScalePad Backup Radar Yes 
ScalePad Lifecycle Manager Yes 
Zapier No 
Zendesk No 

Pricing Details

$0 USD/per device/per month
Pricing is available upon request
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Action1

Founded

2018

Country

United States

Website

www.action1.com

Vendor Details

Company Name

N-able

Founded

2014

Country

United States

Website

www.n-able.com/products/n-central-rmm

Product Features

Endpoint Management

Introducing Action1 Endpoint Management Software, a cloud-based solution tailored for the secure and efficient operation of remote workforces. Featuring effortless patching, deployment, monitoring, and remote access capabilities, Action1 removes the complexity of extensive training. Its sleek and efficient design avoids unnecessary clutter, providing numerous pre-configured apps, scripts, reports, and alerts to streamline IT operations. Endorsed by businesses globally, Action1 holds SOC 2 Type II and ISO 27001:2022 certifications, guaranteeing top-notch security measures. Equip your team with a user-friendly platform that ensures agility and protection for your organization.

Endpoint Protection

Activity Log No 
Antivirus No 
Application Security No 
Behavioral Analytics No 
Device Management No 
Encryption No 
Signature Matching No 
Web Threat Management No 
Whitelisting / Blacklisting No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Patch Management

Discover the simplicity of Action1 Enterprise Patch Management Software. Our solution provides comprehensive patching across various operating systems and third-party applications, along with instant evaluations of patch deficiencies and compliance levels. Tailor your application patching through an easy-to-use Software Repository, eliminating the need for a VPN—even for devices located off-site. Thanks to our bandwidth-optimized P2P software update distribution, Action1 guarantees smooth and effective patch management throughout your organization. Safeguard your systems and maintain their currency with a solution tailored for contemporary IT landscapes.

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management Yes 
Custom Patches Yes 
Dashboard Yes 
Network Wide Management No 
Patch Prioritization Yes 
Patch Testing Yes 
Remote Access/Control Yes 
Vulnerability Scanning Yes 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support Yes 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access No 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management No 

Vulnerability Management

Protect your organization using Action1's Vulnerability Management and Remediation Software, which integrates real-time vulnerability identification with inherent remediation features. Start with a complimentary vulnerability assessment that covers an unlimited number of endpoints and easily patch vulnerabilities in your operating systems and applications without needing a VPN. Streamline risk management by automating compensating controls while ensuring adherence to industry regulations. Action1 is fortified by SOC 2 Type II, ISO 27001:2022, and GDPR certifications, providing reliable and secure protection for your IT landscape. Stay proactive against potential threats with this comprehensive solution tailored for effective vulnerability management.

Asset Discovery No 
Asset Tagging No 
Network Scanning No 
Patch Management Yes 
Policy Management No 
Prioritization No 
Risk Management No 
Vulnerability Assessment No 
Web Scanning No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management No 
Supplier Management Yes 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Mobile Device Management (MDM)

Automatic Device Recognition Yes 
Data Management Yes 
Deployment Management Yes 
Inventory Management Yes 
Maintenance Utilities Yes 
Procurement Management No 
Remote Update / Installation Yes 
Software Management Yes 
Synchronization Management Yes 
Wireless Network Support Yes 

MSP

Backup Management Yes 
Billing & Invoicing Yes 
CRM No 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat No 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

Network Mapping

Color Codes / Icons No 
Compliance Management No 
Device Auto Discovery No 
Hierarchical Mapping No 
Location-Based Mapping No 
Map Exporting No 
On-Demand Mapping No 
Reporting/Analytics No 
Self-Updating Maps No 
Web Traffic Reporting No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Network Security

Access Control No 
Analytics / Reporting No 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Threat Response No 
VPN No 
Vulnerability Scanning No 

Network Troubleshooting

Alerts / Escalation No 
Bandwidth Troubleshooting No 
Change Management No 
Configuration Management No 
Connectivity Management No 
Data Visualization No 
Historical Audit No 
Mobile Network Troubleshooting No 
Network Analysis No 
Network Monitoring No 

Patch Management

Alerts/Notifications No 
Automatic Approval No 
Automatic Patch Deployment No 
Automatic Scans No 
Compliance Management No 
Custom Patches No 
Dashboard No 
Network Wide Management No 
Patch Prioritization No 
Patch Testing No 
Remote Access/Control No 
Vulnerability Scanning No 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Server Management

CPU Monitoring No 
Credential Management No 
Database Servers No 
Email Monitoring No 
Event Logs No 
History Tracking No 
Patch Management No 
Scheduling No 
User Activity Monitoring No 
Virtual Machine Monitoring No 

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