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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Acepeak serves as a comprehensive cloud communications and AI-driven contact center solution tailored for contemporary businesses. This platform seamlessly integrates various features, including business phone systems, HD voice calling, SMS and MMS capabilities, video conferencing, team messaging, call recording, voicemail services, interactive voice response (IVR), and a suite of AI-enhanced communication tools. Additionally, Acepeak offers functionalities such as an AI receptionist, assistance from AI agents, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and seamless CRM integrations. Organizations benefit from the ability to oversee voice, messaging, web chat, and social media interactions from a consolidated platform, effectively supporting teams that operate across diverse locations and countries. By utilizing Acepeak, businesses can streamline their communication processes, elevate customer engagement, and manage all calls and discussions effortlessly from one centralized system, ultimately contributing to enhanced operational efficiency and improved customer satisfaction.

Description

Olatti serves as a cloud-centric communication and business phone platform tailored for teams in the UK. It merges business telephone numbers and VoIP calling with features like team messaging, channels, video conferencing, voicemail, and a communal contact directory. Users can access the service through desktop and mobile applications, as well as compatible Yealink desk phones, allowing for seamless call transitions across devices. The desktop application enhances user experience with a keyboard shortcut that enables users to quickly locate a contact and initiate a call or message. Additionally, the platform provides call history and recording functionalities, enabling teams to revisit discussions, with transcription and summaries available for those on Plus and Unlimited plans. Each plan offers one UK number per user along with inbound calling capabilities and options for either metered or bundled outbound minutes. Customers have the flexibility to port their existing numbers, acquire additional numbers, or opt for an eSIM business line as an add-on. Olatti is particularly designed for small teams across the UK, including agencies, accountancy firms, property businesses, consultancies, clinics, and creative studios, catering to their diverse communication needs. With its comprehensive features, Olatti enables enhanced collaboration and connectivity for these organizations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

HubSpot CRM Yes 
Zoho CRM Yes 

Integrations

HubSpot CRM No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

£6/month/user
Metered: £6 per active user/month on monthly billing, or £5/month equivalent billed annually; prices exclude VAT. The first 100 UK teams may qualify for 30% off the subscription for as long as they stay (£4.20 monthly or £3.50/month equivalent billed annually). Metered UK calls cost 1p/min to landlines and 3p/min to mobiles. Ported numbers cost £20 once and £5/month each; extra numbers and other add-ons cost extra.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Acepeak

Founded

2019

Country

Singapore

Website

www.acepeak.com

Vendor Details

Company Name

We UC Ltd

Founded

2023

Country

United Kingdom

Website

olatti.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

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