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Average Ratings 0 Ratings
Description
Enable customers to explore your products and services, obtain responses to their inquiries, place orders, and track shipment statuses directly through your website. The system supports secure credit card transactions. Anonymous shoppers can access a secure section of your website to make purchases safely. All customer interactions are safeguarded by the Secured Sockets Layer (SSL) protocol, ensuring security and peace of mind for both parties. Customers are able to browse your offerings, verify product availability, and view pricing information. They can also access their own accounts to review past purchases, payments made, credits applied, or any adjustments to their accounts. While navigating your website, customers can effortlessly add desired items to their shopping cart and initiate the checkout process, which will necessitate the entry of their credit card details. Additionally, automated email confirmations are sent promptly upon receiving an order and following shipment dispatch. This comprehensive approach enhances customer experience and builds trust in your online platform.
Description
Synctrack is a platform designed specifically for Shopify merchants to enhance the post-purchase experience. It assists ecommerce businesses in effectively managing and improving the customer journey after the checkout process, covering aspects such as payment tracking, shipment visibility, delivery notifications, returns, and exchanges.
With Synctrack PayPal Tracking Sync, order tracking details are automatically synchronized with PayPal and Stripe, enabling merchants to maintain up-to-date payment records, facilitate quicker fund releases, and minimize the likelihood of payment disputes and chargebacks.
Additionally, Synctrack Order Tracking offers a personalized order tracking webpage where customers can check their orders, view the latest shipment status, follow delivery progress, access carrier details, and review tracking history. Merchants have the flexibility to tailor the tracking interface with their branding, suggest products, provide support links, and integrate social media, creating a cohesive experience for their customers. This comprehensive approach not only enhances customer satisfaction but also fosters brand loyalty.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Accura Software
Founded
1997
Country
United States
Website
www.accurasoft.com/comp_ec_business_to_consumer.htm
Vendor Details
Company Name
Synctrack
Founded
2017
Country
Vietnam
Website
synctrack.io
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No