Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enable customers to explore your products and services, obtain responses to their inquiries, place orders, and track shipment statuses directly through your website. The system supports secure credit card transactions. Anonymous shoppers can access a secure section of your website to make purchases safely. All customer interactions are safeguarded by the Secured Sockets Layer (SSL) protocol, ensuring security and peace of mind for both parties. Customers are able to browse your offerings, verify product availability, and view pricing information. They can also access their own accounts to review past purchases, payments made, credits applied, or any adjustments to their accounts. While navigating your website, customers can effortlessly add desired items to their shopping cart and initiate the checkout process, which will necessitate the entry of their credit card details. Additionally, automated email confirmations are sent promptly upon receiving an order and following shipment dispatch. This comprehensive approach enhances customer experience and builds trust in your online platform.
Description
AfterShip is an AI-driven eCommerce platform that focuses on improving the post-purchase customer journey through smarter order tracking and returns management. The platform connects with over 1,200 carriers worldwide to deliver real-time shipment updates, precise delivery estimates, and proactive notifications for customers. Businesses can create fully branded tracking pages that keep shoppers engaged with their brand even after checkout. AfterShip also helps merchants turn returns into a revenue-saving opportunity by prioritizing exchanges and store credits over refunds. Its automation tools reduce customer service workload by minimizing “Where Is My Order” inquiries while keeping customers informed throughout the delivery process. The platform includes analytics and reporting features that provide detailed insights into order tracking behavior and return patterns. These insights help brands understand how post-purchase interactions impact customer loyalty and lifetime value. AfterShip integrates with major eCommerce platforms and marketplaces, enabling businesses to manage shipments and returns across multiple sales channels. With automation, global carrier support, and AI-powered insights, the platform helps online retailers streamline logistics while enhancing customer satisfaction. Overall, AfterShip enables brands to turn post-purchase moments into opportunities for retention and revenue growth.
API Access
Has API
No
API Access
Has API
No
Integrations
CS-Cart Store Builder
No
Canopy
No
Convertway by Unicommerce
No
Desktop.com
No
Klaviyo
No
KonnectzIT
No
Maropost Marketing Cloud
No
Micromerce
No
Oracle Cloud Infrastructure
Yes
Pinch AI
No
Integrations
CS-Cart Store Builder
Yes
Canopy
Yes
Convertway by Unicommerce
Yes
Desktop.com
Yes
Klaviyo
Yes
KonnectzIT
Yes
Maropost Marketing Cloud
Yes
Micromerce
Yes
Oracle Cloud Infrastructure
No
Pinch AI
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$11/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Accura Software
Founded
1997
Country
United States
Website
www.accurasoft.com/comp_ec_business_to_consumer.htm
Vendor Details
Company Name
AfterShip
Founded
2012
Country
United States
Website
www.aftership.com
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Product Features
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
Yes
Warehouse Management
No