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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enable customers to explore your products and services, obtain responses to their inquiries, place orders, and track shipment statuses directly through your website. The system supports secure credit card transactions. Anonymous shoppers can access a secure section of your website to make purchases safely. All customer interactions are safeguarded by the Secured Sockets Layer (SSL) protocol, ensuring security and peace of mind for both parties. Customers are able to browse your offerings, verify product availability, and view pricing information. They can also access their own accounts to review past purchases, payments made, credits applied, or any adjustments to their accounts. While navigating your website, customers can effortlessly add desired items to their shopping cart and initiate the checkout process, which will necessitate the entry of their credit card details. Additionally, automated email confirmations are sent promptly upon receiving an order and following shipment dispatch. This comprehensive approach enhances customer experience and builds trust in your online platform.

Description

AfterShip is an AI-driven eCommerce platform that focuses on improving the post-purchase customer journey through smarter order tracking and returns management. The platform connects with over 1,200 carriers worldwide to deliver real-time shipment updates, precise delivery estimates, and proactive notifications for customers. Businesses can create fully branded tracking pages that keep shoppers engaged with their brand even after checkout. AfterShip also helps merchants turn returns into a revenue-saving opportunity by prioritizing exchanges and store credits over refunds. Its automation tools reduce customer service workload by minimizing “Where Is My Order” inquiries while keeping customers informed throughout the delivery process. The platform includes analytics and reporting features that provide detailed insights into order tracking behavior and return patterns. These insights help brands understand how post-purchase interactions impact customer loyalty and lifetime value. AfterShip integrates with major eCommerce platforms and marketplaces, enabling businesses to manage shipments and returns across multiple sales channels. With automation, global carrier support, and AI-powered insights, the platform helps online retailers streamline logistics while enhancing customer satisfaction. Overall, AfterShip enables brands to turn post-purchase moments into opportunities for retention and revenue growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CS-Cart Store Builder No 
Canopy No 
Convertway by Unicommerce No 
Desktop.com No 
Klaviyo No 
KonnectzIT No 
Maropost Marketing Cloud No 
Micromerce No 
Oracle Cloud Infrastructure Yes 
Pinch AI No 
Postscript No 
Shulex VOC No 
Stamped No 
Tymely No 
UPS Ready No 
WordPress No 
Workers by Delos No 
Xplenty No 
ZenBasket No 
Zoho Inventory No 

Integrations

CS-Cart Store Builder Yes 
Canopy Yes 
Convertway by Unicommerce Yes 
Desktop.com Yes 
Klaviyo Yes 
KonnectzIT Yes 
Maropost Marketing Cloud Yes 
Micromerce Yes 
Oracle Cloud Infrastructure No 
Pinch AI Yes 
Postscript Yes 
Shulex VOC Yes 
Stamped Yes 
Tymely Yes 
UPS Ready Yes 
WordPress Yes 
Workers by Delos Yes 
Xplenty Yes 
ZenBasket Yes 
Zoho Inventory Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$11/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Accura Software

Founded

1997

Country

United States

Website

www.accurasoft.com/comp_ec_business_to_consumer.htm

Vendor Details

Company Name

AfterShip

Founded

2012

Country

United States

Website

www.aftership.com

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Product Features

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management No 

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