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support

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Description

Accumula is a proud two-time recipient of the prestigious Lightspeed Customer Success Award, demonstrating its commitment to excellence. Among all integrators, more Lightspeed users trust Accumula for their needs. With its flexible order routing system, businesses can seamlessly distribute orders based on factors like priority, distance, and specific tags. This leads to enhanced sales performance and inventory management, ensuring complete product availability. Retailers can efficiently publish a comprehensive range of products from Lightspeed R, including essential elements like web descriptions, images, weights, and promotional pricing. The platform allows for tailored online merchandising options, enabling customization by attributes such as color and name, and even creating distinct matrices for point-of-sale and online storefronts. By showcasing color variants as individual products, retailers can enrich their online shopping experience. Accumula helps businesses deliver the seamless omnichannel experience that customers have come to expect from leading brands like Nordstrom, allowing for the flexible purchase and redemption of gift cards both in-store and online. This holistic approach not only enhances customer engagement but also drives brand loyalty.

Description

Take fulfillment to the next level. Omni™ OMS is an industry-leading, end-to-end retail fulfillment solution for unified omnichannel commerce, enabling a single enterprise view of stock in real time, optimizing available-to-promise inventory while providing your customers with the confidence that what they order will be delivered or available in-store. Omni™ OMS enables you to configure, manage and execute complex order routing processes effectively and efficiently through advanced order orchestration functionality. With an intuitive interface and accessibility through the web from any device, the Omni™ OMS store fulfillment module easily enables store associates to fulfill and deliver BOPIS and curbside pickup (BOPAC) orders. Advanced “store-as-warehouse” functionality provides in-store pick and pack workflows that streamline the fulfillment process. Exceed your customers’ expectations with maximum flexibility to create, cancel or edit existing orders. Also offer multiple appeasement options including price matching, credits and adjustments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Facebook Yes 
Instagram Yes 
Loop Returns Yes 
Narvar Yes 
Returnly Yes 
ShipStation Yes 
Shopify Yes 
TikTok Yes 
eBay Yes 

Integrations

Amazon No 
Facebook No 
Instagram No 
Loop Returns No 
Narvar No 
Returnly No 
ShipStation No 
Shopify No 
TikTok No 
eBay No 

Pricing Details

$49 per location per month
Billed annually
Free Trial Yes 
Free Version No 

Pricing Details

$50000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Accumula

Founded

2013

Country

United States

Website

accumula.com

Vendor Details

Company Name

Tecsys

Founded

1983

Country

Canada

Website

www.tecsys.com/omni-retail-solutions/order-management/

Product Features

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Distribution

Barcoding / RFID Yes 
Import / Export Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Returns Management Yes 
Sales Forecasting Yes 
Shipping Management Yes 
Warehouse Management Yes 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce Yes 
Order Management Yes 
Promotions Management No 
Returns Management Yes 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Fulfillment

Choose Shipping Service Yes 
Global Shipping Yes 
Inventory Management Yes 
Multi-Channel Support Yes 
Order Management Yes 
Production Logistics No 
Recycling No 
Returns Management Yes 
Supply Chain Management Yes 
eCommerce Integration Yes 

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders No 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Alternatives

ShopKeep Reviews

ShopKeep

Lightspeed

Alternatives