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Description

Accumula is a proud two-time recipient of the prestigious Lightspeed Customer Success Award, demonstrating its commitment to excellence. Among all integrators, more Lightspeed users trust Accumula for their needs. With its flexible order routing system, businesses can seamlessly distribute orders based on factors like priority, distance, and specific tags. This leads to enhanced sales performance and inventory management, ensuring complete product availability. Retailers can efficiently publish a comprehensive range of products from Lightspeed R, including essential elements like web descriptions, images, weights, and promotional pricing. The platform allows for tailored online merchandising options, enabling customization by attributes such as color and name, and even creating distinct matrices for point-of-sale and online storefronts. By showcasing color variants as individual products, retailers can enrich their online shopping experience. Accumula helps businesses deliver the seamless omnichannel experience that customers have come to expect from leading brands like Nordstrom, allowing for the flexible purchase and redemption of gift cards both in-store and online. This holistic approach not only enhances customer engagement but also drives brand loyalty.

Description

Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit. Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Amazon Yes 
BigCommerce No 
Constant Contact No 
Facebook Yes 
Instagram Yes 
Klaviyo No 
Lightspeed Retail No 
Loop Returns Yes 
Magento No 
Mailchimp No 
Narvar Yes 
Returnly Yes 
ShipStation Yes 
TikTok Yes 
Weevi No 
WooCommerce No 
eBay Yes 

Integrations

Shopify Yes 
Amazon No 
BigCommerce Yes 
Constant Contact Yes 
Facebook No 
Instagram No 
Klaviyo Yes 
Lightspeed Retail Yes 
Loop Returns No 
Magento Yes 
Mailchimp Yes 
Narvar No 
Returnly No 
ShipStation No 
TikTok No 
Weevi Yes 
WooCommerce Yes 
eBay No 

Pricing Details

$49 per location per month
Billed annually
Free Trial Yes 
Free Version No 

Pricing Details

$99/month
Kangaroo offers 3 different packages.
Price varies from $99 - $299 per month depending on package features. Monthly & annual subscriptions are available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Accumula

Founded

2013

Country

United States

Website

accumula.com

Vendor Details

Company Name

Kangaroo Rewards

Founded

2012

Country

Canada

Website

get.kangaroorewards.com/customerloyalty/

Product Features

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Contest

Awards Management No 
Blind Judging Yes 
Entrant Management No 
Entry Fee Processing No 
Entry Management No 
Forms Management No 
Fraud Detection No 
Judging Management No 
Scoring No 
Skills Contests (Photo, Essay, Design, etc) No 
Social Media Management No 
Social Promotions Yes 
Sweepstakes Yes 
Timeline Management No 
Voting Management No 

Customer Advocacy

Advocate Management Yes 
Campaign Management Yes 
Communication Management Yes 
Community Management No 
Gamification Yes 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis No 

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

eCommerce Marketing

AB Testing No 
Abandoned Cart Email No 
Analytics / ROI Tracking No 
Customer Data Profiles No 
Dynamic Content No 
Email Marketing No 
Email Personalization No 
Facebook Ads No 
Google Ads No 
Product Recommendations No 
Push Notifications No 
Retargeting No 
SMS Marketing No 
Search Marketing No 
Segmentation No 
Signup Forms & Popups No 
Social Marketing No 
Triggered Emails No 
Website Visitor Tracking No 

Employee Advocacy

Content Controls / Compliance No 
Content Library Creation No 
Mobile Access No 
Post Scheduling No 
Push / Email Notifications Yes 
Reporting / Analytics Yes 
Social Sharing Gamification Yes 
Tiered User Permissions Yes 

Gamification

Badge Management No 
Collaboration Tools No 
Contest Management Yes 
Feedback Management Yes 
For Call Centers No 
For Developers No 
For Education No 
For Onboarding No 
For Sales Yes 
Goal Setting / Tracking No 
Leaderboards / Activity Tracking Yes 
Performance Metrics Yes 
Rewards Management Yes 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label Yes 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms Yes 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation Yes 
Social Marketing Yes 
Website Visitor Tracking No 

Referral

Affiliate Marketing Yes 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management Yes 
Feedback Management Yes 
Lead Engagement No 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

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