Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Accumula is a proud two-time recipient of the prestigious Lightspeed Customer Success Award, demonstrating its commitment to excellence. Among all integrators, more Lightspeed users trust Accumula for their needs. With its flexible order routing system, businesses can seamlessly distribute orders based on factors like priority, distance, and specific tags. This leads to enhanced sales performance and inventory management, ensuring complete product availability. Retailers can efficiently publish a comprehensive range of products from Lightspeed R, including essential elements like web descriptions, images, weights, and promotional pricing. The platform allows for tailored online merchandising options, enabling customization by attributes such as color and name, and even creating distinct matrices for point-of-sale and online storefronts. By showcasing color variants as individual products, retailers can enrich their online shopping experience. Accumula helps businesses deliver the seamless omnichannel experience that customers have come to expect from leading brands like Nordstrom, allowing for the flexible purchase and redemption of gift cards both in-store and online. This holistic approach not only enhances customer engagement but also drives brand loyalty.
Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon
Yes
Facebook
Yes
Instagram
Yes
Loop Returns
Yes
Narvar
Yes
Returnly
Yes
ShipStation
Yes
Shopify
Yes
TikTok
Yes
eBay
Yes
Integrations
Amazon
No
Facebook
No
Instagram
No
Loop Returns
No
Narvar
No
Returnly
No
ShipStation
No
Shopify
No
TikTok
No
eBay
No
Pricing Details
$49 per location per month
Billed annually
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Accumula
Founded
2013
Country
United States
Website
accumula.com
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Product Features
Inventory Management
Alerts/Notifications
No
Barcoding / RFID
No
Forecasting
No
Inventory Optimization
No
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
No
Multi-Channel Management
No
Product Identification
No
Reorder Management
No
Reporting/Analytics
No
Retail Inventory Management
No
Supplier Management
No
Warehouse Management
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No