Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Account Editor, an application designed for order modification on Shopify, streamlines processes and enhances revenue retention. It allows for self-service order adjustments directly on the order status page, incorporating features like shipping address verification, intelligent cancellations, and opportunities for upselling after purchase. By minimizing order cancellations, returns, and customer support inquiries, it simultaneously boosts the average order value and enhances the overall post-purchase experience. Developed by the esteemed Shopify Platinum Partner IT-Geeks, this tool seamlessly integrates with Shopify Flow for full automation of tasks.
Customers can effortlessly add, remove, or modify items, and also make address adjustments post-purchase. The application employs a Google-backed address validation system to ensure accuracy in the addresses entered by customers. Additionally, it facilitates the sending of customizable automated notifications to both staff and customers whenever order modifications occur. By providing enticing upsell offers during the editing process, it effectively elevates the average order value. Furthermore, it works harmoniously with Shopify Flow and includes integration capabilities with third-party logistics (3PL) services, ensuring a comprehensive solution for all order management needs.
Description
Promato provides a cutting-edge OMS software aimed at streamlining order management and enhancing efficiency for businesses. This sophisticated system effectively addresses routine tasks, such as handling repeat customers, consolidating multiple purchases from a single buyer into one order, and easily delegating tasks to staff members. With functionalities like an intuitive order tracking page, comprehensive order details, and the capability to set target dates, Promato ensures a well-structured and productive workflow. Additionally, it offers real-time insights that compare incoming orders with available inventory and maintains thorough customer histories for easy access later on. Users can quickly share tracking links through WhatsApp to facilitate better communication with customers, while also enabling the monitoring of staff performance to promote accountability. The platform enhances security with two-factor authentication for both admins and staff. Users can upload large datasets using Excel, make manual entries as necessary, and benefit from extensive customization options through adaptable custom fields, allowing for a tailored user experience. Furthermore, Promato empowers businesses to stay ahead by providing analytics that drive informed decision-making and operational improvements.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Shopify
No
Pricing Details
$25/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$4.80/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Account Editor
Founded
2025
Country
United States
Website
www.accounteditor.com
Vendor Details
Company Name
Promato
Founded
2010
Country
India
Website
promato.co
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No