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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Access Legal's Mediation Case Management Software presents a flexible solution aimed at optimizing the management of a range of legal conflicts, such as family, workplace, commercial, and public sector disputes. As part of Access Legal's extensive suite for case and practice management, the software features automated document generation, streamlined case tracking, and robust communication tools. Users can benefit from functionalities like SMS notifications, online case monitoring, and integration capabilities with Legal Aid Agency portals. It effectively aids all phases of mediation, from the initial appointments through to the concluding agreements, while ensuring adherence to Legal Aid standards. With its adaptable workflows and customizable templates, the software tailors the management of each case to meet particular procedural requirements, thereby improving both efficiency and uniformity throughout the mediation process. Additionally, the software's user-friendly interface allows legal professionals to enhance their workflow even further by minimizing administrative burdens.

Description

Vast Edge offers a cloud-based Online Dispute Resolution (ODR) software that facilitates the efficient handling of a variety of conflicts, such as those arising in consumer settings, e-commerce, family issues, workplace disputes, and landlord-tenant disagreements. This innovative platform employs a hybrid model that merges traditional human mediation with cutting-edge AI automation, fostering both adaptability and affordability. Participants can connect through remote communication channels, including chat and video calls, with either human mediators or AI-driven systems. The software ensures that courts maintain oversight, enabling judicial monitoring and intervention in the dispute resolution process when necessary. Sensitive dispute information is securely shared, with access strictly limited to the relevant parties and authorized experts, thereby prioritizing confidentiality. Vast Edge's ODR software also features round-the-clock real-time customer support for mediation, negotiation, and evaluation services. Furthermore, it allows users to file claims at no charge and offers customized expert guidance tailored to meet their unique requirements, ensuring a comprehensive support system for all involved. In addition, the platform’s user-friendly interface makes it easy for individuals to navigate through the dispute resolution process effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Google Cloud Platform No 
Lobbie Yes 
Microsoft 365 No 
Microsoft Azure No 
Oracle Cloud Infrastructure No 
SAP Cloud Platform No 
SAP S/4HANA No 
SAS Analytics Pro No 
Workday HCM No 

Integrations

Amazon Web Services (AWS) Yes 
Google Cloud Platform Yes 
Lobbie No 
Microsoft 365 Yes 
Microsoft Azure Yes 
Oracle Cloud Infrastructure Yes 
SAP Cloud Platform Yes 
SAP S/4HANA Yes 
SAS Analytics Pro Yes 
Workday HCM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

The Access Group

Founded

1991

Country

United Kingdom

Website

www.theaccessgroup.com/en-gb/legal/software/case-management/mediation/

Vendor Details

Company Name

Vast Edge

Founded

2004

Country

United States

Website

vastedge.com/online-dispute-resolution-software

Product Features

Product Features

Alternatives

Alternatives