Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Access Legal's Mediation Case Management Software presents a flexible solution aimed at optimizing the management of a range of legal conflicts, such as family, workplace, commercial, and public sector disputes. As part of Access Legal's extensive suite for case and practice management, the software features automated document generation, streamlined case tracking, and robust communication tools. Users can benefit from functionalities like SMS notifications, online case monitoring, and integration capabilities with Legal Aid Agency portals. It effectively aids all phases of mediation, from the initial appointments through to the concluding agreements, while ensuring adherence to Legal Aid standards. With its adaptable workflows and customizable templates, the software tailors the management of each case to meet particular procedural requirements, thereby improving both efficiency and uniformity throughout the mediation process. Additionally, the software's user-friendly interface allows legal professionals to enhance their workflow even further by minimizing administrative burdens.
Description
Vast Edge offers a cloud-based Online Dispute Resolution (ODR) software that facilitates the efficient handling of a variety of conflicts, such as those arising in consumer settings, e-commerce, family issues, workplace disputes, and landlord-tenant disagreements. This innovative platform employs a hybrid model that merges traditional human mediation with cutting-edge AI automation, fostering both adaptability and affordability. Participants can connect through remote communication channels, including chat and video calls, with either human mediators or AI-driven systems. The software ensures that courts maintain oversight, enabling judicial monitoring and intervention in the dispute resolution process when necessary. Sensitive dispute information is securely shared, with access strictly limited to the relevant parties and authorized experts, thereby prioritizing confidentiality. Vast Edge's ODR software also features round-the-clock real-time customer support for mediation, negotiation, and evaluation services. Furthermore, it allows users to file claims at no charge and offers customized expert guidance tailored to meet their unique requirements, ensuring a comprehensive support system for all involved. In addition, the platform’s user-friendly interface makes it easy for individuals to navigate through the dispute resolution process effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Google Cloud Platform
No
Lobbie
Yes
Microsoft 365
No
Microsoft Azure
No
Oracle Cloud Infrastructure
No
SAP Cloud Platform
No
SAP S/4HANA
No
SAS Analytics Pro
No
Workday HCM
No
Integrations
Amazon Web Services (AWS)
Yes
Google Cloud Platform
Yes
Lobbie
No
Microsoft 365
Yes
Microsoft Azure
Yes
Oracle Cloud Infrastructure
Yes
SAP Cloud Platform
Yes
SAP S/4HANA
Yes
SAS Analytics Pro
Yes
Workday HCM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
The Access Group
Founded
1991
Country
United Kingdom
Website
www.theaccessgroup.com/en-gb/legal/software/case-management/mediation/
Vendor Details
Company Name
Vast Edge
Founded
2004
Country
United States
Website
vastedge.com/online-dispute-resolution-software