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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Access Legal's Mediation Case Management Software presents a flexible solution aimed at optimizing the management of a range of legal conflicts, such as family, workplace, commercial, and public sector disputes. As part of Access Legal's extensive suite for case and practice management, the software features automated document generation, streamlined case tracking, and robust communication tools. Users can benefit from functionalities like SMS notifications, online case monitoring, and integration capabilities with Legal Aid Agency portals. It effectively aids all phases of mediation, from the initial appointments through to the concluding agreements, while ensuring adherence to Legal Aid standards. With its adaptable workflows and customizable templates, the software tailors the management of each case to meet particular procedural requirements, thereby improving both efficiency and uniformity throughout the mediation process. Additionally, the software's user-friendly interface allows legal professionals to enhance their workflow even further by minimizing administrative burdens.

Description

Streamline : Comprehensive case management process and applicant view with one platform. • Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads. • Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance. • Built-in fraud prevention and identity-proofing integrations. • Become responsive and agile to satisfy the growing demands of citizens. Transform : Resolve cases faster with real-time data and tools for collaboration and communication. • Automate processes for increased productivity. • Reduce operating costs. • Automate processes for increased productivity and lower operating costs • Make data-driven decisions and achieve greater ROI. Engage: • Collect customer data, but also understand it with 360-degree views, analytics, and reporting. • AI/ML based document processing and customer service • Better citizen engagement & communications. • Improved service delivery to citizens

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Lobbie Yes 
Matter Center for Office 365 No 
Oracle PeopleSoft No 
Salesforce No 

Integrations

Lobbie No 
Matter Center for Office 365 Yes 
Oracle PeopleSoft Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact Vendor
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

The Access Group

Founded

1991

Country

United Kingdom

Website

www.theaccessgroup.com/en-gb/legal/software/case-management/mediation/

Vendor Details

Company Name

Speridian Technologies

Founded

2003

Country

United States

Website

casexellence.speridian.com

Product Features

Product Features

Social Work Case Management

Case Notes No 
Client Management No 
Document Management No 
Forms Management No 
Goal Setting / Tracking No 
Program Management No 
Referral Management No 
Reporting & Statistics No 
Scheduling No 
Volunteer Management No 

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