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Description
Introducing an all-inclusive tool designed to oversee, assess, and enhance your hotel's online reputation. This cutting-edge solution is perfect for effectively managing your digital presence! Utilize our platform to gather reviews, photos, and videos related to your hotel! AboutMyHotel meticulously analyzes guest reviews, categorizing them by source, date, language, and sentiment—positive, negative, or neutral. Additionally, AboutMyHotel enables you to benchmark your hotel against competitors across key travel websites and social media platforms. You will receive prompt email notifications whenever new reviews, images, or videos about your hotel become available! Begin your journey to monitor and evaluate your hotel’s online reputation today. Sign up for a complimentary trial version! As a forward-thinking and energetic company, AboutMyHotel is committed to embracing new challenges and delivering exceptional service. Embrace the opportunity for growth and improvement in your hotel's reputation management today!
Description
eZee Critique, a reputation management software, tracks, maps and responds to all hotel reviews from all platforms. This gives bookers a clear picture of the hotel's service and gives them a sense of trust.
API Access
Has API
No
API Access
Has API
No
Integrations
Booking.com
No
trivago
No
Pricing Details
$149 per year
Free Trial
No
Free Version
No
Pricing Details
$15 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Atrativa
Founded
2017
Country
Italy
Website
www.aboutmyhotel.com
Vendor Details
Company Name
eZee Technosys
Founded
2005
Country
India
Website
www.ezeeabsolute.com/hotel-reputation-management.php
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
