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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AbacusCloud is a robust platform designed for VoIP, unified communications, call centers, voice recording, and SIP trunking, specifically catering to medium and large enterprises. It offers impressive scalability, reliability, and geographic redundancy to meet the evolving demands of businesses. Collaborating with top-tier service providers, data centers, Tier 1 carriers, and high-quality SIP endpoints, AbacusCloud stands out in the telecommunications landscape. The platform supports an extensive range of desk phones, softphones, and mobile devices, providing users with advanced voice, video, and wireless capabilities that can be accessed from anywhere, at any time, on any device. AbacusCloud simplifies the VoIP migration process significantly, ensuring seamless connectivity for multiple offices and mobile employees in a cost-effective and incremental manner. In addition, AbacusGroup enhances the experience with a comprehensive suite of omnichannel services, offering a cohesive user experience across different devices, making it perfectly suited for today’s workforce that prioritizes cloud and mobile solutions. This adaptability ensures that organizations can respond swiftly to changing communication needs, thereby enhancing overall productivity.

Description

AbacusFlex is an all-encompassing, secure, and expertly-managed IT platform that allows you to operate your technology as a service seamlessly. Offered as a subscription model with monthly billing, it features rapid and adaptable deployment tailored to adhere to financial services regulations, enabling you to concentrate on your business rather than the complexities of technology. With a dedicated team of certified security experts and disaster recovery specialists, along with a comprehensive suite of compliance tools readily available, the Abacus cloud platform is meticulously designed to satisfy the requirements of both regulators and investors alike. Our state-of-the-art continuous security measures guarantee that your IT systems are vigilantly monitored and safeguarded around the clock against potential cyber threats, providing you with peace of mind in an increasingly digital landscape. Additionally, this robust infrastructure allows you to scale your operations effortlessly as your business evolves.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GeoDB No 
Microsoft PowerPoint No 
Staffcloud No 

Integrations

GeoDB Yes 
Microsoft PowerPoint Yes 
Staffcloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AbacusGroup

Country

United States

Website

abacusgroup.com/products/

Vendor Details

Company Name

Abacus Group

Founded

1984

Country

United States

Website

www.abacusgroupllc.com/abacusflex

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

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