Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AbacusCloud is a robust platform designed for VoIP, unified communications, call centers, voice recording, and SIP trunking, specifically catering to medium and large enterprises. It offers impressive scalability, reliability, and geographic redundancy to meet the evolving demands of businesses. Collaborating with top-tier service providers, data centers, Tier 1 carriers, and high-quality SIP endpoints, AbacusCloud stands out in the telecommunications landscape. The platform supports an extensive range of desk phones, softphones, and mobile devices, providing users with advanced voice, video, and wireless capabilities that can be accessed from anywhere, at any time, on any device. AbacusCloud simplifies the VoIP migration process significantly, ensuring seamless connectivity for multiple offices and mobile employees in a cost-effective and incremental manner. In addition, AbacusGroup enhances the experience with a comprehensive suite of omnichannel services, offering a cohesive user experience across different devices, making it perfectly suited for today’s workforce that prioritizes cloud and mobile solutions. This adaptability ensures that organizations can respond swiftly to changing communication needs, thereby enhancing overall productivity.
Description
We offer an extensive and distinctive array of telecom network services tailored to your specific needs. Effective communication, both with clients and internally, is a crucial component for achieving success. Real success is not just a dream but an attainable goal. Coztel excels in delivering top-notch domestic and international termination services to telecom providers around the globe. By providing high-quality direct connections with tier-one and direct carriers, Coztel enhances both profitability and overall value for your business. We ensure that SMS can be sent to you or your customers anywhere across the globe, supported by a robust telecommunications infrastructure. Our adaptable software can scale to manage phone numbers, sender selection, compliance, content, and responses seamlessly. Coztel’s hosted PBX platform is an all-encompassing business phone solution that enables you to accomplish more than what other providers can offer. By simplifying the complexities of traditional business phone systems, Coztel presents a better alternative for your communication needs, ensuring you can focus on growing your business effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Insightly
No
Pipedrive
No
Salesforce
No
TeamSupport
No
Zendesk
No
Integrations
Insightly
Yes
Pipedrive
Yes
Salesforce
Yes
TeamSupport
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$100.00/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AbacusGroup
Country
United States
Website
abacusgroup.com/products/
Vendor Details
Company Name
Coztel
Founded
2017
Country
United Arab Emirates
Website
coztel.com
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes