Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Amazon Web Services (AWS) provides automotive industry stakeholders with the tools to create serverless IoT applications that can collect, process, analyze, and respond to data from connected vehicles without the need for infrastructure management. Utilizing AWS IoT, users can securely connect their vehicles and devices to the AWS Cloud, benefiting from minimal latency and reduced operational costs. To simplify the development and deployment of various innovative services for connected vehicles, AWS has introduced a comprehensive connected vehicle solution that ensures secure connectivity to the AWS Cloud while facilitating the integration of AWS IoT and AWS Greengrass into the Automotive Grade Linux (AGL) software ecosystem. This solution encompasses features for local data processing within vehicles, advanced event handling, and efficient data storage options. The framework is structured to support a range of connected vehicle services, empowering developers to concentrate on enhancing the overall functionality of their applications. Furthermore, this integrated approach allows automotive manufacturers to innovate rapidly and respond to market demands effectively.
Description
Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AWS CloudFormation
Yes
AWS Greengrass
Yes
AWS IoT
Yes
AWS IoT Device Defender
Yes
AWS Lambda
Yes
Amazon DynamoDB
Yes
Amazon Kinesis
Yes
Amazon S3
Yes
Amazon Web Services (AWS)
Yes
Collate
No
Integrations
AWS CloudFormation
No
AWS Greengrass
No
AWS IoT
No
AWS IoT Device Defender
No
AWS Lambda
No
Amazon DynamoDB
No
Amazon Kinesis
No
Amazon S3
No
Amazon Web Services (AWS)
No
Collate
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Amazon
Founded
1994
Country
United States
Website
aws.amazon.com/solutions/implementations/aws-connected-vehicle-solution/
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/automotive/cloud/
Product Features
Product Features
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No