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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Amazon Web Services (AWS) provides automotive industry stakeholders with the tools to create serverless IoT applications that can collect, process, analyze, and respond to data from connected vehicles without the need for infrastructure management. Utilizing AWS IoT, users can securely connect their vehicles and devices to the AWS Cloud, benefiting from minimal latency and reduced operational costs. To simplify the development and deployment of various innovative services for connected vehicles, AWS has introduced a comprehensive connected vehicle solution that ensures secure connectivity to the AWS Cloud while facilitating the integration of AWS IoT and AWS Greengrass into the Automotive Grade Linux (AGL) software ecosystem. This solution encompasses features for local data processing within vehicles, advanced event handling, and efficient data storage options. The framework is structured to support a range of connected vehicle services, empowering developers to concentrate on enhancing the overall functionality of their applications. Furthermore, this integrated approach allows automotive manufacturers to innovate rapidly and respond to market demands effectively.

Description

Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS CloudFormation Yes 
AWS Greengrass Yes 
AWS IoT Yes 
AWS IoT Device Defender Yes 
AWS Lambda Yes 
Amazon DynamoDB Yes 
Amazon Kinesis Yes 
Amazon S3 Yes 
Amazon Web Services (AWS) Yes 
Collate No 
Salesforce No 

Integrations

AWS CloudFormation No 
AWS Greengrass No 
AWS IoT No 
AWS IoT Device Defender No 
AWS Lambda No 
Amazon DynamoDB No 
Amazon Kinesis No 
Amazon S3 No 
Amazon Web Services (AWS) No 
Collate Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/solutions/implementations/aws-connected-vehicle-solution/

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/automotive/cloud/

Product Features

Product Features

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

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