Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

AVOXI Genius is a cloud-based call center software that is efficient, budget-friendly, and user-friendly. It allows you to effortlessly oversee your business communications through a straightforward, web-based contact center interface. This innovative platform uniquely combines your voice service with your contact center solution, offering virtual phone numbers that can be activated instantly in over 170 countries. With pricing beginning at just $19.99 per user, AVOXI Genius stands out as one of the most cost-effective options available globally. Additionally, for a limited time, you can enjoy two months free with your subscription, making it an even more enticing choice for businesses looking to enhance their communication capabilities.

Description

Plivo Communications Platform is a Cloud API Platform as well as a Global Carrier Services Provider. It offers high-quality cloud communications at an affordable price. Plivo Communications Platform allows users to make phone and SMS calls to all countries. It also allows them to buy local numbers in 55 countries. Plivo Communications Platform offers free tech support that is available 24/7. Experts are happy to help customers with any issues.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Bitrix24 No 
Callision No 
CleverTap No 
Cloudonix No 
Cognito Forms No 
HostBill No 
Integrately No 
Kartra No 
Kreato CRM No 
Outdoo AI No 
Quickrides No 
Quickwork No 
Rayven No 
Ringg AI No 
SwarmHR No 
TrackDrive No 
UltraSMSScript No 
WaveKat Voice No 
Zendesk Yes 

Integrations

Salesforce Yes 
Bitrix24 Yes 
Callision Yes 
CleverTap Yes 
Cloudonix Yes 
Cognito Forms Yes 
HostBill Yes 
Integrately Yes 
Kartra Yes 
Kreato CRM Yes 
Outdoo AI Yes 
Quickrides Yes 
Quickwork Yes 
Rayven Yes 
Ringg AI Yes 
SwarmHR Yes 
TrackDrive Yes 
UltraSMSScript Yes 
WaveKat Voice Yes 
Zendesk No 

Pricing Details

$19.99/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$.005 / SMS
Pricing details found on website. Volume discounts available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AVOXI

Founded

2001

Country

United States

Website

www.avoxi.com

Vendor Details

Company Name

Plivo

Founded

2011

Country

United States

Website

www.plivo.com

Product Features

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Product Features

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
IVR / Voice Recognition Yes 

Mobile App Development

Access Controls / Permissions No 
Any App Development Language No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Drag and Drop Editor No 
Enterprise Mobility (EMM/MAM) No 
FaceID and TouchID No 
For Consumer Apps Yes 
For Enterprise Apps Yes 
Integration Options No 
Mobile App Security No 
Multi-Factor Authentication (MFA) Yes 
Multiple Apps from Same Base No 
No Dependencies No 
No-Code No 
Reporting / Analytics Yes 
Single Sign-On (SSO) No 
Source Control No 
Visual Editor No 

Push Notifications

A/B Testing Yes 
Analytics Yes 
Campaign Segmentation Yes 
Contextual Targeting Yes 
Device Targeting Yes 
Expiry Notifications Yes 
Geo Targeting Yes 
Mobile Notifications Yes 
Notification Scheduling Yes 
Visual Notifications Yes 
Web Notifications Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Text to Speech

API Yes 
Adjust Speaking Rate / Pitch Yes 
Audio Optimization Yes 
Custom Lexicons Yes 
Different Voice Choices Yes 
Multi-Language Support Yes 
Synchronize Speech Yes 

Alternatives

Alternatives