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Description
AVOXI Genius is a cloud-based call center software that is efficient, budget-friendly, and user-friendly. It allows you to effortlessly oversee your business communications through a straightforward, web-based contact center interface. This innovative platform uniquely combines your voice service with your contact center solution, offering virtual phone numbers that can be activated instantly in over 170 countries. With pricing beginning at just $19.99 per user, AVOXI Genius stands out as one of the most cost-effective options available globally. Additionally, for a limited time, you can enjoy two months free with your subscription, making it an even more enticing choice for businesses looking to enhance their communication capabilities.
Description
Experience a revolutionary way to engage with your data by asking questions, crafting reports, and querying information through a text-based interface driven by advanced AI technology. Explore our innovative SalesForce Integration! With Genius Sheets, you can seamlessly communicate with your data, posing inquiries and receiving immediate answers that detail the origin of the data. Establish real-time connections between your applications and reporting spreadsheets for enhanced efficiency. Generate insightful analyses within seconds by creating reports from simple text prompts, requiring no SQL or technical background, which significantly reduces the time needed to access data. Leverage Genius Sheets to extract insights from your foundational data effortlessly. You can utilize our chat-based platform or link Genius Sheets to your messaging applications for convenience. The Genius Sheets AI is equipped with a memory feature that enables you to construct analyses progressively, step by step. The era of self-service data is here, allowing you to connect Genius Sheets to any internal software or database and interact in natural language, just as you would with a colleague. This advancement transforms data accessibility and empowers users to make informed decisions with unprecedented ease.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Google Sheets
No
Haber Chat
No
Microsoft Dynamics 365
Yes
Odoo
Yes
SuiteMaster
Yes
Zendesk
Yes
Zoho CRM
Yes
Integrations
Salesforce
Yes
Google Sheets
Yes
Haber Chat
Yes
Microsoft Dynamics 365
No
Odoo
No
SuiteMaster
No
Zendesk
No
Zoho CRM
No
Pricing Details
$19.99/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$63 per user
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AVOXI
Founded
2001
Country
United States
Website
www.avoxi.com
Vendor Details
Company Name
Genius Sheets
Country
United States
Website
www.geniussheets.com
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
Yes
Voice Mail
Yes
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No
Product Features
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No
