Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

AVOXI Genius is a cloud-based call center software that is efficient, budget-friendly, and user-friendly. It allows you to effortlessly oversee your business communications through a straightforward, web-based contact center interface. This innovative platform uniquely combines your voice service with your contact center solution, offering virtual phone numbers that can be activated instantly in over 170 countries. With pricing beginning at just $19.99 per user, AVOXI Genius stands out as one of the most cost-effective options available globally. Additionally, for a limited time, you can enjoy two months free with your subscription, making it an even more enticing choice for businesses looking to enhance their communication capabilities.

Description

Setting up comprehensive toll-free and local virtual phone numbers in the cloud has never been simpler, ensuring that your calls are answered and directed professionally while you concentrate on expanding your business. There are no contracts or hidden charges involved. You can get your new number activated within minutes, supported by our helpful Customer Care team. In addition to making and receiving calls, your virtual phone number is capable of receiving faxes, which can be stored online, emailed to you as PDFs, or forwarded to a physical fax machine. You also have the ability to send faxes by uploading the necessary documents and specifying the recipient's number. Our virtual phone system includes features like an attendant, call forwarding, and voicemail services. We offer a flexible month-to-month service without any long-term commitments. Since 1996, we have proudly assisted over 200,000 small businesses. Try out a toll-free or local number with a free 30-day trial today and experience the difference. With our service, you can enhance your business communications effortlessly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 Yes 
Odoo Yes 
PhoneNumberGuy No 
Salesforce Yes 
SuiteMaster Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Microsoft Dynamics 365 No 
Odoo No 
PhoneNumberGuy Yes 
Salesforce No 
SuiteMaster No 
Zendesk No 
Zoho CRM No 

Pricing Details

$19.99/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$9.95 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AVOXI

Founded

2001

Country

United States

Website

www.avoxi.com

Vendor Details

Company Name

FreedomVoice

Founded

1996

Country

United States

Website

www.freedomvoice.com

Product Features

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Alternatives

Alternatives