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Average Ratings 0 Ratings

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Description

AVOXI Genius is a cloud-based call center software that is efficient, budget-friendly, and user-friendly. It allows you to effortlessly oversee your business communications through a straightforward, web-based contact center interface. This innovative platform uniquely combines your voice service with your contact center solution, offering virtual phone numbers that can be activated instantly in over 170 countries. With pricing beginning at just $19.99 per user, AVOXI Genius stands out as one of the most cost-effective options available globally. Additionally, for a limited time, you can enjoy two months free with your subscription, making it an even more enticing choice for businesses looking to enhance their communication capabilities.

Description

CometChat is a live chat platform that allows users to collaborate and connect with customers. Developed with API and Chat SDK, CometChat can be deployed on-premise and cloud. The solution enables users to video, text and voice chat with the customers, share pictures via broadcast videos, play games and use whiteboards. Primary features of CometChat include WebRTC, file sharing, screen sharing, real-time language translation, customization for layouts, languages and colors, typing indicators, last-seen notifications, read receipts, emojis and stickers. The platform also allows users to switch from text chatting to a video chatting interface. Additional services of CometChat include broadcast messages, guest login support, earlier messages, blocking or unblocking users, video broadcasting and voice notes. Pricing of the product is based on monthly active users and support is extended via email and phone.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bravo No 
CYPHER Learning No 
Canvas No 
Daily No 
Designjoy No 
Flutter No 
Intercom No 
Microsoft Dynamics 365 Yes 
Odoo Yes 
Quickwork No 
React No 
React Native No 
Salesforce Yes 
SocialEngine No 
SuiteMaster Yes 
WordPress No 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Bravo Yes 
CYPHER Learning Yes 
Canvas Yes 
Daily Yes 
Designjoy Yes 
Flutter Yes 
Intercom Yes 
Microsoft Dynamics 365 No 
Odoo No 
Quickwork Yes 
React Yes 
React Native Yes 
Salesforce No 
SocialEngine Yes 
SuiteMaster No 
WordPress Yes 
Zendesk No 
Zoho CRM No 

Pricing Details

$19.99/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$109.00/month
Everyone who signs up with us will automatically start on our free plan. This is our Developer Plan, with access to all of the features included in our Pro Plan* for up to 25 MAUs for as long as you need, giving you time to implement CometChat and experiment. When you're ready to launch, or you will exceed 25 MAUs, you can upgrade your plan in your CometChat Dashboard.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AVOXI

Founded

2001

Country

United States

Website

www.avoxi.com

Vendor Details

Company Name

CometChat

Country

India

Website

www.cometchat.com

Product Features

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Product Features

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
IVR / Voice Recognition No 

Alternatives

Alternatives

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