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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AT&T Business Voice offers dependable service with customizable plans and features that can grow alongside your business needs. Enjoy the advantages of a Voice over IP (VoIP) system while retaining your current analog phones, provided you have AT&T Internet for Business. This advanced digital phone service ensures excellent sound quality and consistent reliability through your AT&T internet connection. You will benefit from numerous features and functions that traditional phone services do not provide. One convenient monthly bill encompasses voice, internet, features, and messaging, simplifying your expenses. You can easily manage features, check your bill, and reply to messages through a secure online portal. With reliable and cost-effective service, AT&T also offers a variety of calling plans for regional, nationwide, and international use. Customers can enjoy unlimited local and long-distance calls along with features such as Caller ID, Call Forwarding, and Three-way Calling. Moreover, at no additional cost, additional features like Call Waiting, Call Return, Call Block, and Hunting are also included, enhancing the overall experience. This comprehensive service is designed to meet the diverse communication needs of modern businesses.

Description

Achieve robust multi-channel communication through voice and two-way SMS capabilities. Utilize sophisticated call center functionalities such as call barging, power dialing, and performance metrics to enhance call management. Engage in SMS conversations with local customers across the US and Canada using local numbers that support both voice and SMS. Effortlessly send one-way international SMS messages to over 100 countries. Integrate your Zoho Voice phone system with CRM and helpdesk applications for a smoother workflow. Transform your communication strategy to elevate customer engagement significantly. Expand your business reach by setting up local and toll-free numbers in various countries. Make calls without the stress of exceeding your budget. Enjoy exceptional call quality for your business communications while saving significantly, particularly when making frequent international calls. By leveraging these features, you can foster stronger relationships with your clientele and enhance overall satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bigin by Zoho CRM No 
ManageEngine ServiceDesk Plus No 
Outdoo AI No 
Truto No 
Zoho CRM No 
Zoho Desk No 

Integrations

Bigin by Zoho CRM Yes 
ManageEngine ServiceDesk Plus Yes 
Outdoo AI Yes 
Truto Yes 
Zoho CRM Yes 
Zoho Desk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$100 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AT&T

Founded

1983

Country

United States

Website

www.business.att.com/products/att-phone-for-business.html

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/voice/

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

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