Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ATSG has leveraged its extensive experience and best practices as a managed services provider to develop a cohesive and automated management platform that integrates top-notch personnel, processes, and technologies. Central to this initiative is the ATSG IT platform, which offers a robust and unified suite of IT management applications, tools, business processes, and resources tailored to deliver superior services, support, and experiences for our clients. This Enterprise Information Technology Service Management (ITSM) platform is designed to oversee all IT services effectively. It adheres to the latest ITIL framework, facilitating the management of service operations, design, and transitions, as well as promoting continual service improvement, reporting, and analytics. Moreover, ATSG provides cutting-edge automated infrastructure management for networks, systems, and storage, complemented by extensive remote infrastructure management capabilities. Our commitment to excellence ensures that we not only meet but also anticipate the evolving needs of our customers in a rapidly changing technological landscape.
Description
IBM® Cloud Orchestrator enables efficient management of your cloud infrastructure, allowing for comprehensive service deployment throughout both infrastructure and platform layers. This solution not only streamlines end-to-end service deployment but also incorporates integrated IT workflow features that enhance process automation, governance, resource oversight, and cost management. Moreover, it supports a customizable integration strategy with existing systems, including network management tools. The platform seamlessly aligns with customer-specific service management processes, including those set forth by the IT Infrastructure Library (ITIL). By leveraging IBM Cloud Orchestrator, users can achieve a uniform, adaptable, and automated approach to integrating cloud services with their data center policies and practices, spanning multiple IT domains. Additionally, the user-friendly graphical interface of IBM Cloud Orchestrator allows for the clear definition and implementation of business rules and IT policies, ensuring a more streamlined management experience. Overall, this tool empowers organizations to enhance their cloud infrastructure management capabilities significantly.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ATSG
Founded
1994
Country
United States
Website
www.atsg.net/platform/
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/docs/en/cloud-orchestrator/2.5.0.9
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
Product Features
Cloud Management
Access Control
No
Billing & Provisioning
No
Capacity Analytics
No
Cost Management
No
Demand Monitoring
No
Multi-Cloud Management
No
Performance Analytics
No
SLA Management
No
Supply Monitoring
No
Workflow Approval
No