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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

**CallAtlas.io: Revolutionizing Call Tracking Software** CallAtlas.io is a cutting-edge call tracking software that provides businesses with the tools they need to manage their inbound calls effectively. With features such as international local and toll-free phone numbers, a paper call network, call recording, and call routing capabilities, CallAtlas.io is the go-to solution for businesses looking to streamline their call management processes. **Key Features:** - **International Local and Toll-Free Phone Numbers:** CallAtlas.io offers a wide range of international local and toll-free phone numbers, allowing businesses to establish a local presence in multiple countries. This feature enables businesses to expand their reach and attract customers from around the world. - **Paper Call Network:** CallAtlas.io's paper call network allows businesses to generate leads through print advertising. By assigning unique phone numbers to different ads, businesses can track the effectiveness of their print campaigns and make informed decisions about their advertising strategies. - **Call Recording:** With CallAtlas.io, businesses can record inbound calls for quality assurance and training purposes.

Description

RingCentral's RingCX is an advanced contact center solution that leverages artificial intelligence to optimize customer support and improve communication. By unifying voice, video, and more than 20 digital channels on a single platform, it allows agents to connect with customers using their preferred modes of communication. The integration of RingSense AI enhances the experience by providing immediate insights, automating various tasks, and supporting agents throughout the customer journey, thereby boosting agent efficiency and overall customer satisfaction. With its intuitive interface and easy setup, businesses can quickly adopt RingCX, often within just a few days. The service is competitively priced, starting at $65 per user each month, which encompasses unlimited calling and access to essential contact center functionalities. Additionally, this solution is designed to scale with business growth, making it a flexible choice for companies of all sizes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

1CRM No 
Balto No 
ClicData No 
Cloze No 
Crelate No 
Empirix No 
FaPipe IPVPN No 
Fireflies.ai No 
HappyFox No 
HubSpot CRM No 
HubSpot Customer Platform No 
Ikigai No 
Kommo No 
Slack No 
SpiceX No 
Stackreaction No 
TE Recruit No 
Textel No 
Workato No 
Zendesk No 

Integrations

1CRM Yes 
Balto Yes 
ClicData Yes 
Cloze Yes 
Crelate Yes 
Empirix Yes 
FaPipe IPVPN Yes 
Fireflies.ai Yes 
HappyFox Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Ikigai Yes 
Kommo Yes 
Slack Yes 
SpiceX Yes 
Stackreaction Yes 
TE Recruit Yes 
Textel Yes 
Workato Yes 
Zendesk Yes 

Pricing Details

$49.99/month
National/International Phone Number
Campaign Management
Inbound Call Tracking
Inbound Call Routing
Call Recording
Pay Per call network
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

The Telephony Co.

Founded

2024

Country

United States

Website

callatlas.io

Vendor Details

Company Name

RingCentral

Founded

2003

Country

United States

Website

www.ringcentral.com

Product Features

Call Tracking

CRM No 
Call Log Yes 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Alternatives

Alternatives

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