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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Automated Tool Inventory Control Tracking System, or ATICTS, is an all-encompassing software platform that effectively oversees both valuable assets and consumable goods by ensuring ongoing accountability, tracking their locations, monitoring their conditions, and recording their usage history across various inventory management points. By utilizing barcoded labels, ATICTS streamlines the process of data entry for checking items in and out, which guarantees accurate tracking of item movements between different locations and distribution to authorized users. Moreover, it keeps track of inventory reorder thresholds, automates the purchasing process, and offers an extensive collection of over 200 pre-set reports along with options for custom report creation. Among its many features, ATICTS also includes functionalities for scheduling calibration, tracking repair histories, managing kitting and reservations, conducting licensing and qualification screenings, and accommodating multiple inventory sites. This robust system enhances operational efficiency by providing a reliable and detailed approach to inventory management.

Description

OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$185 one-time fee
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Data Enterprises of the Northwest

Founded

1999

Country

United States

Website

www.aticts.com

Vendor Details

Company Name

OpenRMA

Founded

2016

Country

Greece

Website

www.openrma.com

Product Features

Barcoding

Barcode Generation No 
Barcode Scanning No 
Custom Labels No 
Inventory Management No 
Label Templates No 
RFID No 
Receiving Labels No 
Serial Number Tracking No 
Shipping Labels No 

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) No 
Repair Tracking Yes 
Work Order Management Yes 

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