Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 250 Ratings

Total
ease
features
design
support

Description

An adaptable cloud solution offers voice, fax, text messaging, and audio and video conferencing capabilities, enabling employees to enhance productivity whether in the office or away. Workers can connect seamlessly from smartphones, tablets, softphones, or desktop IP phones, improving their interaction with clients. Use a single number to direct incoming calls to the appropriate staff member, ensuring customers can always reach you efficiently. Access instant local numbers, toll-free options, internet faxing, and time-sensitive services. Benefit from a unified platform that facilitates video meetings and online teamwork, streamlining communication. By opting for a cloud-based service, businesses can eliminate the costs associated with maintenance, software, setup, and support, along with capital expenditures. Experience a user-friendly system for phone, fax, messaging, and conferencing, allowing you to focus more on customer service and less on managing communication tools. Additionally, your business can acquire up to three company numbers: a primary local number, a toll-free number, and a dedicated local number for fax communications, thus optimizing your connectivity options. This comprehensive approach ensures that your communication needs are met efficiently and effectively.

Description

Slack is an AI-powered productivity and collaboration platform designed to help teams work together through conversations, channels, automations, and connected business tools. It gives organizations a central place to manage communication, projects, customer conversations, files, meetings, workflows, and updates. Channels create transparent spaces where employees, external partners, apps, and AI agents can collaborate around shared work. Slackbot adds personalized AI assistance by using the messages, files, channels, apps, and tools users already have permission to access. It can answer questions, summarize missed conversations, schedule meetings, generate content, analyze reports, create charts, and help teams act on information inside Slack. The platform also includes huddles for quick voice and video conversations, Slack Connect for working with clients and partners, and Workflow Builder for automating repetitive tasks. Slack integrates with many business systems, including Salesforce, Agentforce, GitHub, Claude, Google Drive, Vercel, Jira, Zoom, HubSpot, Workday, and other workplace tools. Its AI and automation features help teams reduce meeting overload, find information faster, and coordinate work across departments. With security, scalability, and enterprise controls, Slack helps businesses create a connected operating system for everyday work.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Theta Lake Yes 
Zendesk Yes 
Adobe Workfront No 
Certainly No 
Cloudgeni No 
Cohere Rerank No 
FacilityOS No 
Herald No 
Ninjō No 
Noction IRP No 
Paraspeech No 
Rubil No 
Spiro No 
TeamRetro No 
TeamSupport No 
Validio No 
Xengo No 
klamp No 
livepro No 

Integrations

Salesforce Yes 
Theta Lake Yes 
Zendesk Yes 
Adobe Workfront Yes 
Certainly Yes 
Cloudgeni Yes 
Cohere Rerank Yes 
FacilityOS Yes 
Herald Yes 
Ninjō Yes 
Noction IRP Yes 
Paraspeech Yes 
Rubil Yes 
Spiro Yes 
TeamRetro Yes 
TeamSupport Yes 
Validio Yes 
Xengo Yes 
klamp Yes 
livepro Yes 

Pricing Details

$25.40 per month
Free Trial No 
Free Version No 

Pricing Details

$8.75/user/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AT&T

Founded

1983

Country

United States

Website

www.business.att.com/products/office-at-hand.html

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

slack.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging No 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management No 
Chat / Messaging No 
Discussion Threads No 
File Sharing No 
Mobile Access No 
Push Notifications No 
Search No 
Surveys & Feedback No 
Task Management No 
Video Conferencing No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar No 
File Sharing Yes 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Internal Communications

App Integration Yes 
Blogs Yes 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery Yes 
Social Sharing Yes 
Survey Management No 
Telephony Yes 
Video Chat Yes 
Voice Chat Yes 

Messaging

End-to-End Encryption (E2EE) No 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion Yes 
Video Conferencing Yes 
Voice Calling Yes 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Screen Sharing

Annotations / Drawing Tools Yes 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing Yes 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Team Chat

End-to-End Encryption (E2EE) No 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion Yes 
Video Conferencing Yes 
Voice Calling Yes 

Team Communication

Activity / News Feed Yes 
Audio Calls Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback No 
Task Management Yes 
Video Conferencing Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

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