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Average Ratings 0 Ratings

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Description

An adaptable cloud solution offers voice, fax, text messaging, and audio and video conferencing capabilities, enabling employees to enhance productivity whether in the office or away. Workers can connect seamlessly from smartphones, tablets, softphones, or desktop IP phones, improving their interaction with clients. Use a single number to direct incoming calls to the appropriate staff member, ensuring customers can always reach you efficiently. Access instant local numbers, toll-free options, internet faxing, and time-sensitive services. Benefit from a unified platform that facilitates video meetings and online teamwork, streamlining communication. By opting for a cloud-based service, businesses can eliminate the costs associated with maintenance, software, setup, and support, along with capital expenditures. Experience a user-friendly system for phone, fax, messaging, and conferencing, allowing you to focus more on customer service and less on managing communication tools. Additionally, your business can acquire up to three company numbers: a primary local number, a toll-free number, and a dedicated local number for fax communications, thus optimizing your connectivity options. This comprehensive approach ensures that your communication needs are met efficiently and effectively.

Description

Instant Messaging and Chat Solutions for Small Enterprises Office Chat offers a texting-like experience that seamlessly integrates with both desktop and mobile devices. This capability enables you to effortlessly connect with your entire team, regardless of whether you’re at the office or working remotely. You can send instant messages, share files and videos, and receive notifications for new messages through convenient pop-ups. The platform allows for the creation of unlimited chat groups, giving you control over who can participate and exchange messages within those groups. You can also add team members from various office locations, including those without email access. Getting started is quick and easy, taking no more than five minutes with no server installation required, as it is entirely cloud-based. The system automatically logs you into chat when your computer is powered on, ensuring you remain connected. Additionally, you can efficiently manage users, track chat logs, search through message histories, and set security protocols to safeguard your communications. This streamlined approach enhances collaboration and productivity across your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Zendesk Yes 
Airbrake No 
CallFinder Yes 
GitHub No 
GoTo Meeting No 
Jira No 
Jira Work Management No 
Mailchimp No 
Microsoft 365 Yes 
New Relic No 
Salesforce Yes 
SolarWinds Pingdom No 
Theta Lake Yes 
join.me No 

Integrations

Zendesk Yes 
Airbrake Yes 
CallFinder No 
GitHub Yes 
GoTo Meeting Yes 
Jira Yes 
Jira Work Management Yes 
Mailchimp Yes 
Microsoft 365 No 
New Relic Yes 
Salesforce No 
SolarWinds Pingdom Yes 
Theta Lake No 
join.me Yes 

Pricing Details

$25.40 per month
Free Trial No 
Free Version No 

Pricing Details

$25.00 per month
Discounts for non-profits
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AT&T

Founded

1983

Country

United States

Website

www.business.att.com/products/office-at-hand.html

Vendor Details

Company Name

MangoApps

Founded

2008

Country

United States

Website

www.mangoapps.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging No 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management No 
Chat / Messaging No 
Discussion Threads No 
File Sharing No 
Mobile Access No 
Push Notifications No 
Search No 
Surveys & Feedback No 
Task Management No 
Video Conferencing No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Product Features

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

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