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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Pose any inquiry related to natural language, and receive a brief response reminiscent of ChatGPT. Say goodbye to lengthy keyword searches across various resources or the hassle of sifting through extensive articles. The tag-less AI technology from ASK interprets customer interactions, distilling the customer sentiment into single-sentence insights that highlight key focus areas. Adhering to top-tier security protocols, we guarantee that your information remains fully safeguarded and compliant with your privacy standards. You’ll be operational in a matter of hours, without the need for tagging, ontologies, or content organization. Our AI handles everything seamlessly. We connect effortlessly with your communication tools, workspaces, project management systems, customer support platforms, knowledge repositories, and much more. Regardless of the tools you rely on, we ensure comprehensive coverage to meet your needs. With our solution, you'll gain valuable insights at an unprecedented speed.

Description

Mayday consolidates your knowledge, ensuring it is harmonized and smartly shared within your contact tools or through an insightful FAQ, precisely where your users require it. The proliferation of various tools can significantly obstruct effective knowledge management. Unify all business intelligence within one solution, making Mayday's knowledge base the definitive source of truth for every team member. This ensures that knowledge is readily accessible, even during customer interactions, as it is seamlessly integrated into the advisor's workspace. With an AI-driven search engine and intelligent content recommendations, your response speed and quality are significantly enhanced, allowing for more efficient customer service interactions and better overall satisfaction. In a world where clear communication is key, Mayday empowers teams to deliver exceptional support with ease.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Slack Yes 
Zendesk Yes 
Aircall No 
ChatGPT Yes 
Freshdesk No 
Front No 
Genesys Cloud CX No 
GitHub Yes 
Google Workspace Yes 
Intercom No 
Jira Yes 
Microsoft Dynamics 365 No 
Odigo No 
Oracle Cloud CX No 
RingCentral Automatic Call Recording No 
iAdvize No 

Integrations

Salesforce Yes 
Slack Yes 
Zendesk Yes 
Aircall Yes 
ChatGPT No 
Freshdesk Yes 
Front Yes 
Genesys Cloud CX Yes 
GitHub No 
Google Workspace No 
Intercom Yes 
Jira No 
Microsoft Dynamics 365 Yes 
Odigo Yes 
Oracle Cloud CX Yes 
RingCentral Automatic Call Recording Yes 
iAdvize Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ask-AI

Country

Israel

Website

www.ask-ai.com

Vendor Details

Company Name

Mayday

Country

France

Website

www.mayday.fr/

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Alternatives

Alternatives

Universal Knowledge  Reviews

Universal Knowledge

Knowledge Powered Solutions Ltd