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Description
ASI PMS is a comprehensive hotel property management system designed for the cloud, which streamlines and automates various aspects of daily hospitality operations, enabling hoteliers to efficiently oversee reservations, check-ins and check-outs, group bookings, folio management, housekeeping tasks, and real-time room availability through user-friendly drag-and-drop calendars and customizable dashboards. This system ensures seamless synchronization of rates and inventory across online travel agencies and direct booking channels, facilitates dynamic pricing strategies, supports management of multiple properties, and offers sophisticated reporting and night-audit functions that provide valuable insights into occupancy, revenue, and operational performance. Furthermore, it enhances guest interactions by enabling the creation of detailed profiles, automating email and SMS confirmations and reminders, and managing reviews, all accessible from any device with internet connectivity. The platform also integrates with various essential tools such as payment gateways, channel managers, smart locks, and accounting software, effectively minimizing manual tasks, preventing overbooking scenarios, and driving operational efficiency and business growth. By adopting ASI PMS, hoteliers can focus more on delivering exceptional guest experiences while optimizing their operational workflows.
Description
Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services.
Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations.
Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests.
To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs.
Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Agoda
Yes
Airbnb
Yes
Ctrip
Yes
Duetto
Yes
Expedia
Yes
GuestTouch
Yes
Hapi
Yes
Hostelworld
Yes
M3
Yes
Myeres Online Reservations
Yes
Integrations
Agoda
No
Airbnb
No
Ctrip
No
Duetto
No
Expedia
No
GuestTouch
No
Hapi
No
Hostelworld
No
M3
No
Myeres Online Reservations
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Anand Systems
Founded
1999
Country
United States
Website
anandsystems.com/asipms
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
go.cendyn.com/cendyn/sourceforge/call-center
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
