Average Ratings 73 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

ARI (Auto Repair Software) is a cloud-based, cross-platform shop management system for auto repair shops, mobile mechanics, independent technicians, dealerships, and specialty shops (motorcycle, truck, heavy-duty, auto body, and marine). It consolidates the full repair workflow, from booking and diagnostics to inspection, invoicing, and payment, into one app that is often 5-10x cheaper than competitors such as Shopmonkey, Mitchell, and AutoLeap. Core capabilities: - Unlimited invoices, estimates & work orders with 7 customizable templates - Digital vehicle inspections with image attachments and AI damage detection - OBD scanner, VIN decoder, and license plate reader for fast vehicle lookup - AI labor guides plus M1/MOTOR labor times and estimates - Client, vehicle, and inventory management with complete service history - Accounting, expense tracking, purchase orders, reporting, and payment tracking - Online appointments, service reminders, and a client portal - Multi-user accounts with role-based permissions Integrations include Stripe, Square, PayPal, 360Payments, Helcim, QuickBooks Online, CarFax, CarMD, PartsTech, Nexpart, and Wisetack financing. ARI runs natively on Web, iOS, Android, and Windows, with cloud sync keeping every device up to date and data secure. Founded in 2020 and serving 4,000+ shops in 50+ countries, ARI is rated 4.7/5 by 2,500+ users. Pricing is transparent: two plans from $39.99/month, a free trial, no setup fees, and no contracts.

Description

Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors. The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email. Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

PartsTech Yes 
PayPal Yes 
QuickBooks Online Yes 
Stripe Billing Yes 

Integrations

PartsTech No 
PayPal No 
QuickBooks Online No 
Stripe Billing No 

Pricing Details

$39.99/month
monthly, yearly, free trial available
Free Trial Yes 
Free Version No 

Pricing Details

$150/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ARI (Auto Repair Software)

Founded

2020

Website

ari.app/

Vendor Details

Company Name

Need for Service

Founded

2021

Country

Estonia

Website

needforservice.app/

Product Features

Auto Body

Accounting Management Yes 
Billing & Invoicing Yes 
Customer Database Yes 
Inventory Control Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Payroll Management Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Service History Yes 
VIN Decoder Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Quotes / Estimates Yes 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

Product Features

Auto Repair

Billing & Invoicing No 
CRM No 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup No 
Vehicle Tracking No 
Work Order Management No 

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