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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The implementation of automated billing and contract management is essential for minimizing revenue loss while enhancing customer satisfaction and enabling self-service options. AMCS's comprehensive solution is meticulously designed to navigate the complexities present in the dynamic utilities sector. Automated meter readings are seamlessly integrated into the system and billed according to the customer's contractual guidelines; invoices can be generated digitally or dispatched to a trusted printing service for mailing; customers enjoy the convenience of autopay, online payment methods, or traditional mail. A customizable customer portal allows clients to easily access and manage their accounts, view statements, make payments online, and submit service requests. Furthermore, AMCS's innovative billing and contracts management system streamlines invoicing and payment processing, resulting in more efficient personnel operations while significantly decreasing errors associated with manual data handling. This advancement not only improves operational efficiency but also fosters a more responsive and user-friendly experience for customers.

Description

Qatium serves as an open and collaborative tool for water management, providing utilities of all sizes with a comprehensive, interactive, and real-time digital representation of their water systems, allowing operators and planners to efficiently manage, monitor, and optimize their networks in a secure digital framework. Users can create a virtual model of their network using GIS and other data sources, link real-time data feeds such as SCADA or metering, visualize the entire system, detect irregularities, and simulate different scenarios prior to real-world implementation, which aids in reducing leaks and losses while enhancing resilience and service quality. The platform is equipped with functionalities for visualizing networks, alerting users to potential problems, conducting scenario and simulation assessments, and offering a digital water assistant to provide guidance, along with the capability for extensions and integrations through a marketplace and developer tools. Qatium prioritizes a design that is user-friendly, secure, and scalable, empowering utilities to optimize their operations, improve decision-making processes, and foster digital innovation. Ultimately, this tool not only enhances operational efficiency but also contributes to more sustainable water management practices.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Maps No 
JSON No 

Integrations

Google Maps Yes 
JSON Yes 

Pricing Details

$999 per month
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AMCS Group

Founded

2003

Country

Ireland

Website

www.amcsgroup.com/solutions/utility-billing/

Vendor Details

Company Name

Qatium

Founded

2019

Country

Spain

Website

qatium.com

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Utility Management Systems

Billing & Invoicing Yes 
Cable Yes 
Customer Management Yes 
Demand Planning No 
Electricity Yes 
Natural Gas Yes 
Plant Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 
Workforce Management Yes 

Product Features

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management No 
Demand Planning No 
Electricity No 
Natural Gas No 
Plant Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 
Workforce Management No 

Alternatives

Alternatives

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