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ease
features
design
support

Description

We recognize the difficulties you face in various business areas and appreciate the core values of your organization. Our approach, which prioritizes value, is tailored to assist clients in swiftly launching an impeccable product into the marketplace. We take pride in facilitating our clients' product development through a commitment to transparency, rapid turnaround times, and ongoing quality assurance throughout the entire process. Our focus is on delivering high-quality products, with our product incubation to delivery processes adhering to the best practices of the Software Development Life Cycle (SDLC) to ensure that customers enjoy an optimal user experience backed by clean, efficient, and scalable code. Each segment of the codebase is thoroughly tested with automated procedures to guarantee reliability. In addition, our industry-experienced product owners provide honest and transparent advice, enabling you to enhance market acceptance and minimize overhead costs, ensuring that your investment is directed wisely. Likewise, our technical professionals can assist in reducing your technical debt through cost-effective strategies, allowing you to accommodate a greater number of customers while keeping expenditures low, ultimately driving your business's success even further.

Description

Enhancesoft is a team of dedicated professionals who are committed to ensuring customer satisfaction. Through our osTicket and support system, we have developed intuitive and effective customer support platforms aimed at helping businesses succeed. Our team consists of individuals who are not only diverse but also share a strong passion for our work and the methods we employ. At Enhancesoft, we are exceptionally selective when it comes to our teammates, prioritizing potential and enthusiasm over mere experience, which is a point of pride for us. We operate as a value-driven organization, embedding high standards into every facet of our operations. Our relentless focus is on addressing genuine challenges faced by our customers, and we aim to do so in a sophisticated manner. Central to our mission is the mantra, "Make Happy Customers," which guides our every action. We don’t merely speak about our commitment to customer satisfaction; we actively demonstrate it through the quality of our products, the excellence of our services, and the comprehensive support we offer. This unwavering dedication to our customers is what sets us apart in the industry and fuels our continuous improvement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
FastWebHost
Help Desk Migration
Inserve
MOCEAN
Mochahost
NetWatch.ai
Relokia
The GlobalSolutions

Integrations

AWS Marketplace
FastWebHost
Help Desk Migration
Inserve
MOCEAN
Mochahost
NetWatch.ai
Relokia
The GlobalSolutions

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TalentXpert

Founded

2000

Country

India

Website

talentxpert.com

Vendor Details

Company Name

Enhancesoft

Website

www.enhancesoft.com

Product Features

Application Lifecycle Management

Administrator Level Control
Defect Tracking
Iteration Planning
Project Management
Release Management
Requirements Review
Task Management
Test Case Tracking
User Level Management
Version Control

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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