Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AI Answering serves as a round-the-clock AI call center solution tailored for law firms, healthcare providers, home services, and real estate teams. The platform utilizes AI voice agents to handle every incoming call immediately, accurately identify the caller's intent, gather structured information, schedule appointments based on real-time calendar availability, and route or escalate calls according to the predefined rules established by the user.
Each call generates a searchable transcript, an audio recording, an AI-generated summary, and an updated contact record for future reference. A centralized dashboard provides real-time monitoring of call volume, escalation rates, appointments scheduled, and average handling times. Additionally, your team can configure outbound sequences, which the AI will then execute for follow-ups, reminders, and client reactivation efforts.
Role-based access control ensures that specific permissions for viewing, creating, and updating are set for each module. The platform is SOC 2 Type II compliant and adheres to HIPAA standards, with Business Associate Agreements readily available for users. Notably, AI Answering is accessible in both English and Spanish, catering to a diverse clientele and enhancing communication.
Description
Callers.ai is an Agentic Customer Experience Platform built for B2C organizations handling large volumes of customer conversations. It connects inbound service and outbound engagement across voice, chat, email, SMS, and WhatsApp, with customer context carried between interactions.
A customer can ask for help on one channel and receive a follow-up on another without the business treating those conversations as unrelated. Callers uses interaction history and information from connected systems to inform responses and next steps.
Teams can deploy AI agents for customer support, after-hours coverage, lead qualification, appointment confirmations, onboarding, re-engagement, and retention. Connections to existing CRM, calendar, help desk, and knowledge systems let the platform work within the customer operations stack.
People remain responsible for goals, workflows, permissions, and guardrails. Human handoffs carry the context needed to continue the conversation, while reporting helps teams assess results and refine their approach. The Callers team supports enterprise setup, integration, and ongoing optimization. Organizations can begin with one workflow and expand as they validate its performance.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Apollo
No
Asana
No
Cal.com
No
Gmail
No
Google Calendar
No
Google Cloud Platform
No
Google Forms
No
Google Sheets
No
Intercom
No
Mailchimp
No
Integrations
Apollo
Yes
Asana
Yes
Cal.com
Yes
Gmail
Yes
Google Calendar
Yes
Google Cloud Platform
Yes
Google Forms
Yes
Google Sheets
Yes
Intercom
Yes
Mailchimp
Yes
Pricing Details
$997/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AI Answering
Founded
2026
Country
United States
Website
www.aianswering.ai/
Vendor Details
Company Name
Callers.ai
Founded
2019
Country
United States
Website
www.callers.ai/
Product Features
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No