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features
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support

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Description

Utilize Ahi Lobby to oversee the movement of patients during their visit, keeping an eye on their wait times starting from arrival until the registration process is finalized by your technicians. Record the duration each technician dedicates to completing the registration and assess the accompanying patient documentation. Additionally, gain insights into patient flow across your entire organization by tracking the progress of each patient and the time they spend in various departments receiving care. With a dynamic dashboard, you can effectively manage and redistribute resources, enabling you to pinpoint where staff are engaged, the tasks they are undertaking, and how many patients are in line for service at any given moment. This comprehensive approach not only enhances operational efficiency but also improves the overall patient experience.

Description

PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

EpicCare EMR No 
Hemi HL7 No 
MEDITECH Expanse No 
Motiva AI Yes 
Veradigm EHR No 

Integrations

EpicCare EMR Yes 
Hemi HL7 Yes 
MEDITECH Expanse Yes 
Motiva AI No 
Veradigm EHR Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Priced for Healthcare Enterprise
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Change Healthcare

Founded

2017

Country

United States

Website

www.changehealthcare.com/solutions/revenue-cycle-management/patient-access-financial-clearance/ahi-qa-ahi-lobby

Vendor Details

Company Name

PatientTrak

Founded

2006

Country

Franklin, WI

Website

www.patienttrak.net

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

Product Features

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal No 
Personal Health Record No 
Progress Tracking Yes 
Self Management No 

Patient Management

Admissions Management Yes 
Bed Management No 
Discharge Management Yes 
Historical Reporting Yes 
Patient Flow Management Yes 
Patient Location Tracking Yes 
Patient Monitoring Yes 
Real Time Reporting Yes 
Waiting Time Tracking Yes 

Queue Management

Appointment Scheduling Yes 
Calendar No 
Communication Tools No 
Contactless Yes 
Customer Surveys Yes 
Dashboard No 
For Banks No 
For Government No 
For Healthcare Yes 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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