Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ADTANCE Smart Service – The innovative and comprehensive Service 4.0 platform digitizes you service according to your needs and possibilities. You can book individual modules anytime and have them available immediately thanks to the modular and expandable structure. All information already generated and stored in all modules can be exported via interface and used there.
The platform allows your service staff to access all the important data and tools quickly and easily on any device, whether it's a smartglasses or a smartphone tablet or computer. ADTANCE Smart Service offers many modules, including document management systems and digital inspections, remote assistance and predictive maintenance.
Description
speedikon® C offers a versatile framework that allows for comprehensive mapping of processes and the visualization of any desired datasets. Its successful modular design means that once modules are created and verified, they can be utilized across various applications. This functionality allows for quick prototype development, which can then be tailored to precisely fit customer needs. Given that these modules have been extensively utilized, we can assure a minimal error rate in newly configured applications, leading to the prompt establishment of a stable and reliable system. Additionally, the implementation of these modules results in a significantly standardized user interface across different applications. Consequently, the amount of training required to navigate these modules is reduced, a factor that is greatly valued by our clientele. Moreover, past experiences indicate that in an era dominated by ‘Big Data,’ both technical and commercial information can only be effectively analyzed when presented in an organized format. In this way, our system not only meets current demands but also anticipates future needs for efficiency and clarity.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Proalpha
Yes
SAGE
Yes
SAP HANA
Yes
SAP HANA Cloud
Yes
Salesforce
Yes
Zendesk
Yes
Integrations
Proalpha
No
SAGE
No
SAP HANA
No
SAP HANA Cloud
No
Salesforce
No
Zendesk
No
Pricing Details
20€/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$3000 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ADTANCE GmbH & Co. KG
Founded
2015
Country
Germany
Website
www.adtance.com
Vendor Details
Company Name
speedikon FM
Founded
1997
Country
Germany
Website
www.speedikonfm.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
Yes
Workflow Management
Yes
Product Features
IWMS
Asset Management
Yes
Lease Management
Yes
Maintenance Management
Yes
Project Management
Yes
Room Scheduling
Yes
Space Planning
Yes
Sustainability Management
Yes