Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ADTANCE Smart Service – The innovative and comprehensive Service 4.0 platform digitizes you service according to your needs and possibilities. You can book individual modules anytime and have them available immediately thanks to the modular and expandable structure. All information already generated and stored in all modules can be exported via interface and used there.
The platform allows your service staff to access all the important data and tools quickly and easily on any device, whether it's a smartglasses or a smartphone tablet or computer. ADTANCE Smart Service offers many modules, including document management systems and digital inspections, remote assistance and predictive maintenance.
Description
Unified Endpoint Management system that is modular, scalable, and highly affordable for IT management, security, and workflow automation. Modules can be accessed from one interface, a single database. You can choose from any of the 18 modules available now and add more as you need for OS Install & Cloning and Patch Management, Vulnerability Management and MDM.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Axonius
No
ConSol CM/Helpdesk
No
Lucidum
No
Mint Service Desk
No
Proalpha
Yes
SAGE
Yes
SAP HANA
Yes
SAP HANA Cloud
Yes
Salesforce
Yes
TOPdesk
No
Integrations
Axonius
Yes
ConSol CM/Helpdesk
Yes
Lucidum
Yes
Mint Service Desk
Yes
Proalpha
No
SAGE
No
SAP HANA
No
SAP HANA Cloud
No
Salesforce
No
TOPdesk
Yes
Pricing Details
20€/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$5000.00/one-time
Perpetual license inc. software maintenance & subscription licensing
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ADTANCE GmbH & Co. KG
Founded
2015
Country
Germany
Website
www.adtance.com
Vendor Details
Company Name
baramundi Software USA
Founded
2000
Country
United States
Website
www.baramundi.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
Yes
Workflow Management
Yes
Product Features
Business Continuity
Backup Log
Yes
Backup Scheduling
Yes
Compression
Yes
Continuous Backup
No
Encryption
Yes
Incremental Backup
Yes
Local Server Options
Yes
Multiple System Support
Yes
Remote Server Options
Yes
Secure Data Storage
Yes
Web Access / Restoration
Yes
Data Recovery
Web Access / Restoration
No
Backup Log
No
Backup Scheduling
No
Compression
No
Continuous Backup
No
Encryption
No
Incremental Backup
No
Local Server Options
No
Multiple System Support
No
Remote Server Options
No
Secure Data Storage
No
IT Asset Management
Asset Tracking
No
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
No
Requisition Management
No
Supplier Management
No
IT Management
Capacity Monitoring
No
Compliance Management
Yes
Event Logs
No
Hardware Inventory
Yes
IT Budgeting
No
License Management
Yes
Patch Management
Yes
Remote Access
Yes
Scheduling
Yes
Software Inventory
Yes
User Activity Monitoring
No
License Management
Automatic SKU Recognition
Yes
Central LM Server
Yes
Copy Protection
No
History Tracking
Yes
Node Management
Yes
Online Activation
Yes
Portable License
Yes
Sarbanes-Oxley Compliance
No
Timing Rights
No
Trial License
No
Mobile Device Management (MDM)
Automatic Device Recognition
Yes
Data Management
Yes
Deployment Management
Yes
Inventory Management
Yes
Maintenance Utilities
Yes
Procurement Management
No
Remote Update / Installation
Yes
Software Management
Yes
Synchronization Management
Yes
Wireless Network Support
Yes
Patch Management
Alerts/Notifications
Yes
Automatic Approval
Yes
Automatic Patch Deployment
Yes
Automatic Scans
Yes
Compliance Management
No
Custom Patches
Yes
Dashboard
No
Network Wide Management
Yes
Patch Prioritization
No
Patch Testing
Yes
Remote Access/Control
No
Vulnerability Scanning
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
No
Server Management
CPU Monitoring
Yes
Credential Management
Yes
Database Servers
No
Email Monitoring
No
Event Logs
Yes
History Tracking
Yes
Patch Management
Yes
Scheduling
Yes
User Activity Monitoring
Yes
Virtual Machine Monitoring
Yes
Vulnerability Management
Asset Discovery
Yes
Asset Tagging
Yes
Network Scanning
Yes
Patch Management
Yes
Policy Management
Yes
Prioritization
Yes
Risk Management
Yes
Vulnerability Assessment
Yes
Web Scanning
Yes