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Average Ratings 187 Ratings
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Description
ADTANCE Smart Service – The innovative and comprehensive Service 4.0 platform digitizes you service according to your needs and possibilities. You can book individual modules anytime and have them available immediately thanks to the modular and expandable structure. All information already generated and stored in all modules can be exported via interface and used there.
The platform allows your service staff to access all the important data and tools quickly and easily on any device, whether it's a smartglasses or a smartphone tablet or computer. ADTANCE Smart Service offers many modules, including document management systems and digital inspections, remote assistance and predictive maintenance.
Description
Today's intricate business challenges require collaborative efforts from dedicated teams. To assist you and your team in mastering the art of effective collaboration, we have developed a comprehensive online guide. When you establish a collaborative environment for discussion and decision-making, the potential for success expands exponentially. Microsoft Teams consolidates all necessary resources into a unified workspace, allowing seamless communication through chat, virtual meetings, file sharing, and integration with various business applications. Enhance your team's synchronization with features like group chat, online meetings, calling, and web conferencing. Engage in collaborative document editing using integrated Microsoft 365 (formerly Office 365) tools such as Word, Excel, PowerPoint, and SharePoint. You can also incorporate your preferred Microsoft applications and third-party services to facilitate continuous business progress. Teams offers robust end-to-end security, comprehensive administrative control, and ensures compliance—all backed by Microsoft 365’s capabilities. Designed to accommodate various types of groups, Teams provides a free version with no commitments, as well as an option to access it within a superior suite of productivity tools. Embrace the power of teamwork and unlock new opportunities for innovation and growth.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Zendesk
Yes
Actian AI Analyst
No
Attention
No
Better Stack
No
BroadConnect
No
Cynaptx
No
DSMN8
No
Donut
No
FORM MarketX
No
Floutwork
No
Integrations
Zendesk
Yes
Actian AI Analyst
Yes
Attention
Yes
Better Stack
Yes
BroadConnect
Yes
Cynaptx
Yes
DSMN8
Yes
Donut
Yes
FORM MarketX
Yes
Floutwork
Yes
Pricing Details
20€/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$12.50 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ADTANCE GmbH & Co. KG
Founded
2015
Country
Germany
Website
www.adtance.com
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
www.microsoft.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
Yes
Workflow Management
Yes
Product Features
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
Yes
Blogs
No
Chat / Messaging
Yes
Employee Directory
Yes
Event Calendar
Yes
File Sharing
Yes
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Internal Communications
App Integration
Yes
Blogs
No
Chat/Messaging
Yes
Email Management
No
Employee Directory
Yes
Event Calendar
Yes
Newsletter Management
No
Photo Gallery
Yes
Social Sharing
No
Survey Management
Yes
Telephony
Yes
Video Chat
Yes
Voice Chat
Yes
Messaging
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
No
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
Yes
Video Conferencing
Yes
Voice Calling
Yes
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
Yes
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
Yes
Softphone
Yes
Task Management
No
Time Zone Tracking
No
Video Chat
Yes
Web Conferencing
Yes
Screen Sharing
Annotations / Drawing Tools
Yes
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
Yes
Presenter Control Management
No
Remote Control
No
Screen Capture
Yes
Screen Mirroring
No
Screen Recording
Yes
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
No
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
Yes
Video Conferencing
Yes
Voice Calling
Yes
Team Communication
Activity / News Feed
No
Audio Calls
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
No
Push Notifications
Yes
Search
Yes
Surveys & Feedback
Yes
Task Management
Yes
Video Conferencing
Yes
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
