Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ADTANCE Smart Service – The innovative and comprehensive Service 4.0 platform digitizes you service according to your needs and possibilities. You can book individual modules anytime and have them available immediately thanks to the modular and expandable structure. All information already generated and stored in all modules can be exported via interface and used there.
The platform allows your service staff to access all the important data and tools quickly and easily on any device, whether it's a smartglasses or a smartphone tablet or computer. ADTANCE Smart Service offers many modules, including document management systems and digital inspections, remote assistance and predictive maintenance.
Description
Our approach focuses on streamlining the entire process. The EnergyElite Accounts Receivable Module offers a singular A/R record that consolidates receivables from various product lines, independent of the customer's geographical location or product assortment. This module has enhanced centralized customer service for the industries we support, ensuring a unified experience across all SMS modules. With a single A/R system, it is possible to manage all categories of customers effectively. Additionally, there is an advanced global credit module that caters to customers who may span multiple product categories. No matter the variations, only one customer record is required. The EnergyElite A/R module boasts high-speed input screens, adaptable aging features, finance charge computations, and deferred tax settings, giving you numerous options. You have the ability to customize your account types, trade classes, and credit policies to suit your specific needs. This flexibility ensures that businesses can operate more efficiently and effectively in a rapidly changing marketplace.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Proalpha
Yes
SAGE
Yes
SAP HANA
Yes
SAP HANA Cloud
Yes
Salesforce
Yes
Zendesk
Yes
Integrations
Proalpha
No
SAGE
No
SAP HANA
No
SAP HANA Cloud
No
Salesforce
No
Zendesk
No
Pricing Details
20€/month/user
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ADTANCE GmbH & Co. KG
Founded
2015
Country
Germany
Website
www.adtance.com
Vendor Details
Company Name
Structured Management Systems
Founded
1976
Country
United States
Website
www.smsgroup.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
Yes
Workflow Management
Yes
Product Features
Fuel Management
Billing & Invoicing
Yes
Fuel Card Reconciliation
Yes
Fuel Cards
Yes
Fuel Cost Management
Yes
IFTA Reporting
No
Industry Pricing
Yes
Personnel Management
No
Third Party Interface
Yes
Variables Monitoring
No
Oil and Gas
Compliance Management
No
Equipment Management
No
Inventory Management
No
Job Costing
No
Logistics Management
No
Maintenance Management
No
Material Management
No
Project Management
No
Resource Management
No
Scheduling
No
Work Order Management
No