Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ADTANCE Smart Service – The innovative and comprehensive Service 4.0 platform digitizes you service according to your needs and possibilities. You can book individual modules anytime and have them available immediately thanks to the modular and expandable structure. All information already generated and stored in all modules can be exported via interface and used there.
The platform allows your service staff to access all the important data and tools quickly and easily on any device, whether it's a smartglasses or a smartphone tablet or computer. ADTANCE Smart Service offers many modules, including document management systems and digital inspections, remote assistance and predictive maintenance.
Description
AQF is a sophisticated quality management software designed by experts in quality assurance. This comprehensive solution enables companies to completely abandon paper-based processes, facilitating seamless execution of all quality assurance activities. We provide a flexible, modular service that allows organizations to select a product tailored to their specific needs without incurring unnecessary expenses. The only essential module required for implementing additional features is the primary one. Not only does the AQF module enhance its own capabilities, but it also integrates well with any existing software or ERP systems your company may already have in place. You can easily create, manage, and share your internal controls, supplier audits, procedures, and documentation. Streamlining procedures among users is simplified, as it allows for the assignment of specific rights to regulate outgoing information. Additionally, it automates documentation requests to prevent any oversights. With the integration of Internet of Things (IoT) technology, you can effectively monitor and control environmental factors such as temperature and humidity, further enhancing your quality management processes. This holistic approach ensures that quality assurance is not only efficient but also adaptable to the evolving needs of your organization.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Proalpha
Yes
SAGE
Yes
SAP HANA
Yes
SAP HANA Cloud
Yes
Salesforce
Yes
Zendesk
Yes
Integrations
Proalpha
No
SAGE
No
SAP HANA
No
SAP HANA Cloud
No
Salesforce
No
Zendesk
No
Pricing Details
20€/month/user
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ADTANCE GmbH & Co. KG
Founded
2015
Country
Germany
Website
www.adtance.com
Vendor Details
Company Name
BGR Informatique
Founded
2004
Country
Canada
Website
aqf-systeme.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
Yes
Workflow Management
Yes
Product Features
Quality Management
Audit Management
Yes
Complaint Management
No
Compliance Management
Yes
Corrective and Preventive Actions (CAPA)
Yes
Defect Tracking
No
Document Control
Yes
Equipment Management
No
ISO Standards Management
No
Maintenance Management
No
Risk Management
No
Supplier Quality Control
Yes
Training Management
Yes