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Description
ADAM Systems offers a wide array of dealership management systems (DMS) designed to enhance performance for both franchised and independent auto and powersports retailers, all at a competitive price point. Utilizing a Microsoft® Windows-based platform, these systems empower dealerships to streamline their operations through a single, intuitive portal, eliminating the need for lengthy contracts and proprietary hardware. By fostering strong partnerships, ADAM Systems delivers exceptional, tailored solutions that align with the unique practices of each dealership. Dealers benefit from dedicated customer service, available via the integrated portal, online chat, email, or phone, allowing them to select their preferred method of support. Covering everything from payroll management to parts inventory and profitability analysis, ADAM ensures that all operational details are handled efficiently to keep dealerships thriving. In a strategic move to enhance their offerings, PBS Systems acquired ADAM Systems in October 2021, marking a significant step forward in their multi-phase growth strategy. Together, PBS and ADAM Systems are committed to developing an enhanced software suite that will prioritize automotive DMS, setting a new standard in the industry. This collaboration not only aims to elevate user experience but also promises to innovate the way dealerships operate in a competitive market.
Description
Mia is an advanced conversational agent designed specifically for car dealerships, enabling the automation of both inbound and outbound customer communications around the clock. It effectively manages calls, texts, and emails, possesses multilingual capabilities, and can schedule appointments or direct inquiries in accordance with dealership procedures. By integrating seamlessly with dealership systems, such as inventory management, customer relationship management, and service scheduling, Mia ensures that responses remain consistent and intelligent while adhering to brand standards. This innovative agent operates across various workflows—sales, service, and reception—transforming missed opportunities into potential revenue and relieving human employees from monotonous duties. Mia guarantees continuous availability, even outside of regular business hours, and maintains a smooth conversational flow, with the ability to handle multiple languages and escalate issues to human staff when necessary. By streamlining operations, Mia not only enhances customer experience but also significantly boosts efficiency within the dealership environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Xtime
Yes
AutoRaptor CRM
Yes
Dealer-FX
No
Dealertrack DMS
No
ERA-IGNITE
No
Tekion
No
VinSolutions Connect CRM
No
vAuto
No
Integrations
Xtime
Yes
AutoRaptor CRM
No
Dealer-FX
Yes
Dealertrack DMS
Yes
ERA-IGNITE
Yes
Tekion
Yes
VinSolutions Connect CRM
Yes
vAuto
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ADAM Systems
Country
United States
Website
www.adamdms.com
Vendor Details
Company Name
Mia
Country
United States
Website
www.mia.inc/
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
Yes
Collections Management
Yes
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Inventory Management
Yes
Lease Management
Yes
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
No
Parts Management
Yes
Sales Management
Yes
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes
Dealership Management
Accounting
No
Auto Dealerships
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
Equipment Dealerships
No
F&I Management
No
Financing Management
No
Form Printing
No
Lease Management
No
Marine Dealerships
No
Online Inventory
No
Parts Management
No
Powersports Dealerships
No
RV Dealerships
No
Service Department
No
Trailer Dealerships
No
Used Car Dealerships
No
Website Integration
No
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
