Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ACTS is a church management software that is both free and open source, allowing any church to easily download and utilize its features. It offers capabilities such as managing membership details, check-in processes, room reservations, accounting, and donation tracking. The software accommodates multiple users and provides network access along with integrated web-based modules, which allow churches to offer online services for members to access their personal information and book rooms. These web modules can operate on both Windows and Linux servers, making them versatile for different church environments. As of January 21, 2022, ACTS has been downloaded 13,004 times and has garnered interest from various countries, including the United States, Ghana, South Africa, India, and many others. We are grateful for the collective support and the grace of God that has contributed to this initiative. The open-source nature of ACTS empowers churches to customize the software to better fit their unique needs and to enhance its functionalities. Churches can continuously adapt ACTS to serve their communities more effectively.
Description
Empower your sales and support teams to operate from any location while assisting customers through voice or chat, eliminating the necessity for traditional infrastructures like servers or telephones. Our contact center software operates on a flexible monthly pay-per-use model, allowing you to scale as needed. We leverage cloud services from prominent providers across Europe, the Middle East, and South Africa, and ensure additional local points of presence and numbers through partnerships in Morocco, Egypt, Pakistan, India, Kenya, Nigeria, and South Africa. Unlike other cloud solutions, this setup guarantees that your customers will not face latency issues caused by round-trip connections to servers located in the UK or the US. In the event that international fiber connections to Europe or the US are compromised, the local points of presence will maintain uninterrupted service, ensuring your customer support remains flawless. With our cloud-based solution, there is no requirement for server installations or phone purchases; all that is needed is a web browser to get started. This convenience allows for seamless transitions and flexibility in managing customer interactions.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure Text to Speech
No
Dialogflow
No
IBM Watson
No
Microsoft Dynamics 365
No
Microsoft Teams
No
Oracle Service
No
Oracle Siebel CRM
No
Salesforce
No
Integrations
Azure Text to Speech
Yes
Dialogflow
Yes
IBM Watson
Yes
Microsoft Dynamics 365
Yes
Microsoft Teams
Yes
Oracle Service
Yes
Oracle Siebel CRM
Yes
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ACTS
Country
United States
Website
acts.sourceforge.net/en/
Vendor Details
Company Name
Expertflow
Founded
2007
Country
Switzerland
Website
www.expertflow.com/cloud-contactcenter/
Product Features
Church Accounting
Accounts Payable
No
Accounts Receivable
No
Asset Management
No
Bank Reconciliation
No
Budgeting & Forecasting
No
Donation Management
Yes
Fund Accounting
No
General Ledger
No
Payroll Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Contact Management
Activity Management
No
Appointment Management
No
Contact Database
No
Contact History
No
Contact Import/Export
No
Customer Pipeline
No
Email Marketing
No
Group Management
No
Interaction Tracking
No
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
No
Search / Filter
No
Segmentation
No
Shared Contacts
No
Social Media Integration
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No