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features
design
support

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Description

Confronting the multifaceted economic, competitive, technological, and political hurdles of the 21st century is essential for today's universities. These institutions are intricate and ever-evolving, with the educational landscape shifting at a rapid pace. The importance of financial sustainability has reached unprecedented levels. Historically, university leadership has been more focused on mission-driven values; however, it is now crucial for them to recognize how their choices influence financial outcomes in order to advance their institutions sustainably while remaining aligned with their core mission. In light of these distinct challenges, Pilbara has utilized its vast expertise in cost analysis, performance metrics, and predictive modeling to develop a targeted solution for universities. This offering has been tailored over the years in collaboration with university partners to ensure it meets their specific operational needs. Our ACE Insights models, which are built from detailed data, empower institutions to make decisions that are not only accurate and transparent but also timely and justifiable, reinforcing the significance of data-driven strategies in higher education. By integrating these insights, universities can better navigate the complexities of the modern educational environment.

Description

SmartQ-IVR VoIP™ is utilized globally by educational institutions, market analysis firms, clinical research organizations (CROs), political polling agencies, and major corporations in the Fortune 500. This versatile tool aids universities in conducting behavioral health studies, assists market researchers in gathering customer feedback, helps CROs with participant management and randomization, and supports political polling and large businesses in their data collection efforts. It enables effective data gathering through tailored surveys that feature branching paths, scoring systems, tracking changes over time, and automated email notifications. With just SmartQ-IVR VoIP and a standard telephone, users can engage in data collection without needing specialized training or coding skills. The user-friendly “point-and-click” interface allows for the quick design and modification of surveys, all while requiring minimal equipment. Additionally, TeleSage SmartQ VoIP offers a cost-effective solution compared to traditional, expensive interactive voice response (IVR) systems, making it accessible for a wider range of users. This combination of affordability and functionality makes SmartQ-IVR VoIP™ a preferred choice for data collection across various industries.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Quickwork No 

Integrations

Quickwork Yes 

Pricing Details

$3000.00/month
Free Trial No 
Free Version No 

Pricing Details

$5000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Pilbara Group

Founded

1999

Country

United States

Website

www.pilbaragroup.com/solutions/ace-insights/

Vendor Details

Company Name

TeleSage

Country

United States

Website

telesage.com/smartq-ivr/

Product Features

Budgeting

"What If" Scenarios Yes 
Asset Planning Yes 
Balance Sheet Yes 
Capital Asset Planning No 
Cash Management No 
Consolidation / Roll-Up Yes 
Forecasting Yes 
General Ledger No 
Income Statements No 
Multi-Company Yes 
Multi-Department / Project Yes 
Profit / Loss Statement No 
Project Budgeting Yes 
Run Rate Tracking No 
Version Control Yes 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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