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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ABM Connect serves as a comprehensive data intelligence platform that delivers immediate, actionable insights, extensive reporting capabilities, and current key performance indicators, all presented in an easily digestible format. This platform effectively links clients with ABM's workforce and operational leaders, ensuring a smooth, transparent flow of data from on-site applications into a user-friendly client dashboard. By utilizing this system, clients gain the advantage of ongoing monitoring of operational histories and daily activities, which encompass both traditional KPIs—such as safety and financial performance—and up-to-the-minute service updates, daily scope reports, invoice PDFs, and work order records, all supported by actionable analytics aimed at fostering continuous improvement. Additionally, it enables front-line team members to check in, adhere to task routines specified in their scopes, complete necessary training, report building issues, manage spontaneous tasks, and maintain communication with their supervisors. This holistic approach not only enhances operational efficiency but also promotes a culture of accountability and responsiveness within the team.

Description

Excel in creating a future where energy and water are both sustainable and cost-effective. Provide exceptional experiences for your customers, enhance energy efficiency, and oversee networks and assets to ensure vital services are available to your communities daily. Integrate customer service, billing, metering, and device management to boost revenue and resolve issues more quickly. Collect, manage, and analyze sophisticated meter and device data to expedite billing processes and enhance operational effectiveness. Attract and engage customers through tailored marketing and sales communications that motivate action. Utilize AI and insights from behavioral science to influence change and manage peak demand, addressing each customer individually. Anticipate and avert issues throughout the lifespan of your physical assets, ensuring longevity and reliability. Streamline work management, maintenance, and operational procedures to foster a culture of efficiency across the board. This holistic approach not only drives innovation but also positions your organization as a leader in sustainable resource management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ABM

Founded

1909

Country

United States

Website

www.abm.com/abm-connect

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/utilities/

Product Features

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

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