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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A1 Telecom is a collective of expert telephonists and communication engineers who have consolidated all necessary tools on their platform to deliver high-quality telephony solutions for various business sectors. Each day, we are committed to providing expert support and competitive pricing. Our primary service offerings include: - Both international and domestic telephony services. - Global live streaming capabilities. - Assistance on a wide array of conversation topics. - A sophisticated call center with extensive functionalities. - Integration of multi-channel phone systems with an unlimited number of lines. - Comprehensive call detail records for all communications. - Effective call tracking solutions. - Customizable voice menu creation. - FCM connections for employees to access the main telephony system. - Callback widgets designed for websites. - Automated deal processes. - Professional voice greetings. - Virtual phone numbers available from any country, supporting multiple channels. - Seamless integration with any customer relationship management system. - Voice and SMS termination services. Additionally, we prioritize innovation and adaptability in our offerings to meet the evolving needs of our clients.

Description

VestaCall is a cloud-based contact center and UCaaS provider that harnesses AI to deliver features such as global voice termination, SIP trunking, and smart business phone systems. By integrating voice services, routing, analytics, automation, and customer communication resources within a single platform, it empowers businesses to reduce revenue loss attributed to missed calls and subpar customer experiences. Their offerings encompass Cloud PBX, SIP Trunking, Conversational AI, Cloud Contact Center, and Live Analytics, catering to various scenarios including inbound support, outbound sales, operations for global remote teams, and extensive enterprise communications. Notably, VestaCall's Cloud PBX delivers a top-tier virtual phone system with comprehensive global coverage across more than 100 countries, featuring HD voice quality, mobile and desktop applications, an auto-attendant with multi-level IVR menus, real-time call analytics, team messaging, call recording capabilities, and AI-driven transcription services. This comprehensive suite of tools ensures businesses can effectively manage their communications and enhance customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

HubSpot CRM No 
Salesforce No 

Integrations

HubSpot CRM Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

A1 Telecom

Founded

2017

Country

Germany

Website

a1call.me/

Vendor Details

Company Name

VestaCall

Founded

2015

Country

China

Website

vestacall.com

Product Features

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

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