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features
design
support

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Description

A certified group recognized with ISO 9001:2008 and ISO 27001:2005 standards, accredited by the Dubai Accreditation Center, the International Accreditation Forum, and the Joint Accreditation System of Australia and New Zealand, A Star Group has been operating since 2004 in sectors such as Marketing, Media, IT, and Legal services. From the inception of your business to its establishment and ongoing management, we offer comprehensive support to enhance your advertising efforts, improve qualifications, and effectively promote and manage your operations. Embracing the principles of digital India marketing, our dedicated team is always ready to assist you. Gain valuable insights into your contact lists, including the duration of conversations, the optimal time for calls, and the frequency of interactions with each contact. Understanding your data is key to amplifying your success! Seamlessly integrate with your CRM, email autoresponder, and various other software systems to streamline your operations. With our expertise, your business can thrive in a competitive landscape.

Description

Call Recording Each call made is automatically recorded and saved within the contact record of the Sales Sling Lead Management System. These recordings can be easily searched through our reporting tools and agent call history features, allowing you to swiftly locate, download, or flag calls for sharing with agents or other team members for the purposes of coaching or evaluation. This functionality is seamlessly integrated into the call workflow, making outcome tracking a natural part of your agents' routines. The call center dashboard includes predetermined disposition buttons, enabling agents to effortlessly select an outcome at the end of a call, which then moves the contact to the appropriate stage in your sales pipeline. You can also include multiple participants for demos or meetings, and the system allows for whispering guidance to agents during calls without the client’s awareness, as well as taking over control of a call when necessary. This feature is particularly invaluable for the training of new team members, enhancing their learning experience and confidence. Furthermore, the user-friendly interface ensures that both seasoned and novice agents can navigate the system with ease, maximizing productivity and effectiveness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Act! No 
HubSpot CRM No 
HubSpot Customer Platform No 
Keap No 
Salesforce No 
Zoho CRM No 

Integrations

Act! Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Keap Yes 
Salesforce Yes 
Zoho CRM Yes 

Pricing Details

$499 one-time payment
Free Trial No 
Free Version Yes 

Pricing Details

$49.99 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

A Star Group

Founded

2004

Country

India

Website

www.astargroup.org/auto-dialer-app/

Vendor Details

Company Name

Sales Sling

Founded

2016

Country

United States

Website

www.salessling.com

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys No 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics No 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

Alternatives

Alternatives

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