Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
9mCollab stands out with its innovative communication frameworks, offering enhanced value to your association members while requiring minimal effort from your team. It promotes optimal member engagement through collaboration, networking, and the sharing of knowledge, all while filtering out low-value communications and emails. You can quickly gather feedback on what interests your members, facilitating rapid decision-making across all organizational tiers. Additionally, your organization's knowledge base is automatically built from daily interactions, ensuring that vital information is always captured. 9mCollab fosters a clear, well-organized, and visually appealing collaborative environment, effectively reducing the common distractions and information overload that often plague modern communication. By minimizing the time wasted on lengthy, inconclusive discussions, it accelerates collaboration towards tangible outcomes—such as decisions and conclusions. Furthermore, 9mCollab supports the creation of a comprehensive internal knowledge repository based on the decisions and conclusions drawn by team members during their daily tasks, enhancing organizational learning and efficiency. This way, members are not only engaged but also equipped with a valuable resource that grows with each interaction.
Description
The on-premises business phone solution that provides all the essential tools for your organization to enhance customer interactions. At the core of Mitel's premier on-site communication offerings lies MiVoice Business, which includes MiCollab, MiTeam Meetings, and MiContact Center Business, allowing employees to reap the benefits of unified, scalable, and mobile communication seamlessly. This solution equips your business with everything necessary to elevate communication standards through effective mobility, team collaboration, video conferencing, and outstanding customer experience management. MiVoice Business is tailored to accommodate businesses ranging from 5 to 130,000 users, whether operating from a single location or across multiple sites worldwide. Furthermore, the software installed on Mitel Collaboration Service Appliances can run on standard x-86 servers within a virtualized setup, streamlining operations by reducing the need for multiple appliances—an especially valuable feature for clients opting for a centralized unified communications deployment. With MiVoice Business, organizations can ensure that their communication infrastructure is both flexible and robust, fostering growth and innovation.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
CASH+ Call Recording Software
No
IBM Cloud
Yes
OfficeWatch Call Reporting
No
OpenScape Session Border Controller
No
OpenText CX-E Voice
No
Oreka TR
No
TimelyBill
No
Twilio
Yes
Integrations
Amazon Web Services (AWS)
No
CASH+ Call Recording Software
Yes
IBM Cloud
No
OfficeWatch Call Reporting
Yes
OpenScape Session Border Controller
Yes
OpenText CX-E Voice
Yes
Oreka TR
Yes
TimelyBill
Yes
Twilio
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
9m
Founded
2018
Country
United States
Website
9mcollab.com
Vendor Details
Company Name
Mitel Networks
Founded
1973
Country
Canada
Website
www.mitel.com
Product Features
Association Management
Chapter Management
No
Committee Management
No
Dues Management
No
Election Management
No
Email Marketing
No
Event Management
No
Financial Management
No
Fundraising Management
No
Jobs Board
No
Member Communities
No
Member Directory
No
Member Portal
No
Membership Management
No
Website Management
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
No
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes