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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

9mCollab stands out with its innovative communication frameworks, offering enhanced value to your association members while requiring minimal effort from your team. It promotes optimal member engagement through collaboration, networking, and the sharing of knowledge, all while filtering out low-value communications and emails. You can quickly gather feedback on what interests your members, facilitating rapid decision-making across all organizational tiers. Additionally, your organization's knowledge base is automatically built from daily interactions, ensuring that vital information is always captured. 9mCollab fosters a clear, well-organized, and visually appealing collaborative environment, effectively reducing the common distractions and information overload that often plague modern communication. By minimizing the time wasted on lengthy, inconclusive discussions, it accelerates collaboration towards tangible outcomes—such as decisions and conclusions. Furthermore, 9mCollab supports the creation of a comprehensive internal knowledge repository based on the decisions and conclusions drawn by team members during their daily tasks, enhancing organizational learning and efficiency. This way, members are not only engaged but also equipped with a valuable resource that grows with each interaction.

Description

The on-premises business phone solution that provides all the essential tools for your organization to enhance customer interactions. At the core of Mitel's premier on-site communication offerings lies MiVoice Business, which includes MiCollab, MiTeam Meetings, and MiContact Center Business, allowing employees to reap the benefits of unified, scalable, and mobile communication seamlessly. This solution equips your business with everything necessary to elevate communication standards through effective mobility, team collaboration, video conferencing, and outstanding customer experience management. MiVoice Business is tailored to accommodate businesses ranging from 5 to 130,000 users, whether operating from a single location or across multiple sites worldwide. Furthermore, the software installed on Mitel Collaboration Service Appliances can run on standard x-86 servers within a virtualized setup, streamlining operations by reducing the need for multiple appliances—an especially valuable feature for clients opting for a centralized unified communications deployment. With MiVoice Business, organizations can ensure that their communication infrastructure is both flexible and robust, fostering growth and innovation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
CASH+ Call Recording Software No 
IBM Cloud Yes 
OfficeWatch Call Reporting No 
OpenScape Session Border Controller No 
OpenText CX-E Voice No 
Oreka TR No 
TimelyBill No 
Twilio Yes 

Integrations

Amazon Web Services (AWS) No 
CASH+ Call Recording Software Yes 
IBM Cloud No 
OfficeWatch Call Reporting Yes 
OpenScape Session Border Controller Yes 
OpenText CX-E Voice Yes 
Oreka TR Yes 
TimelyBill Yes 
Twilio No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

9m

Founded

2018

Country

United States

Website

9mcollab.com

Vendor Details

Company Name

Mitel Networks

Founded

1973

Country

Canada

Website

www.mitel.com

Product Features

Association Management

Chapter Management No 
Committee Management No 
Dues Management No 
Election Management No 
Email Marketing No 
Event Management No 
Financial Management No 
Fundraising Management No 
Jobs Board No 
Member Communities No 
Member Directory No 
Member Portal No 
Membership Management No 
Website Management No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring No 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

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