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Average Ratings 12 Ratings
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Description
Introducing an all-in-one platform that integrates cloud telephony, video conferencing, team messaging, contact center capabilities, and comprehensive analytics. Streamline your organization's expenses by equipping each user with the precise tools necessary for their roles. Foster collaboration and break down departmental barriers through seamless analytics and interaction between contact center representatives and subject matter experts. Manage everything effortlessly with a unified administration interface for setting up the system, alongside user and data oversight. Enjoy the convenience of a single license that encompasses calling, directories, video meetings, messaging, and contact center functionalities. Enhance global connectivity for your business with top-tier reliability and performance in a cloud environment. Effortlessly schedule, initiate, or engage in high-definition audio and video meetings from any device or location without hassle. Access your contacts with ease, whether they are part of your organization or external partners. Ultimately, create superior customer experiences by leveraging an intelligent, collaborative, and trustworthy solution that adapts to your needs. With this platform, you can ensure that your team remains connected and productive, no matter where they are located.
Description
Smart VoIP Solution for Teams of Any Size
Zadarma replaces traditional phone systems with a cloud-based platform that’s easy to configure and use. Whether you’re a freelancer, small business, or global enterprise — Zadarma scales with your needs.
What you get:
- Local, mobile, and toll-free numbers worldwide
- Virtual PBX with call queues, voice menus, call recording
- AI Voice Agent and AI-speech recognition and analytics
- Connect multiple offices and remote employees
- Affordable call rates and flexible pricing plans
- Real-time call statistics and recording storage
- Support for IP phones, softphones, and browsers
No hardware needed — just connect your team and start calling.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Stackreaction
Yes
Zendesk
Yes
Act!
Yes
Bullhorn
Yes
Calabrio Quality Management
Yes
Chatterbox
Yes
Dubsado
Yes
Dynamics Telephony
Yes
EldNex AI
Yes
Integrations
Salesforce
Yes
Stackreaction
Yes
Zendesk
Yes
Act!
No
Bullhorn
No
Calabrio Quality Management
No
Chatterbox
No
Dubsado
No
Dynamics Telephony
No
EldNex AI
No
Pricing Details
$19.99 per month
Free Trial
No
Free Version
No
Pricing Details
$2/month
Phone numbers start from $2/month.
Phone system bundles start from $0 per month for up to 5 users and at $22/month per 10 users.
Free Cloud PBX, free Teamsale CRM, speech analytics, eSIM, website widgets and call tracking
Phone system bundles start from $0 per month for up to 5 users and at $22/month per 10 users.
Free Cloud PBX, free Teamsale CRM, speech analytics, eSIM, website widgets and call tracking
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
8x8
Founded
1987
Country
United States
Website
www.8x8.com
Vendor Details
Company Name
Zadarma
Founded
2006
Country
Bulgaria
Website
zadarma.com/en/
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Call Recording
Archiving
No
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Call Tracking
CRM
Yes
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
No
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
No
Fax Management
Yes
File Sharing
No
IVR / Voice Recognition
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
Yes
Territory Management
No
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
No
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
SIP Trunk
Automatic Fail-over Routing
Yes
Call Data Records
Yes
Caller ID
Yes
Disaster Recovery
Yes
International Numbers
Yes
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
No
Softphone
Audio / Video Conferencing
Yes
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
No
Contact Management
Yes
Fax Management
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
