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Description
Introducing an all-in-one platform that integrates cloud telephony, video conferencing, team messaging, contact center capabilities, and comprehensive analytics. Streamline your organization's expenses by equipping each user with the precise tools necessary for their roles. Foster collaboration and break down departmental barriers through seamless analytics and interaction between contact center representatives and subject matter experts. Manage everything effortlessly with a unified administration interface for setting up the system, alongside user and data oversight. Enjoy the convenience of a single license that encompasses calling, directories, video meetings, messaging, and contact center functionalities. Enhance global connectivity for your business with top-tier reliability and performance in a cloud environment. Effortlessly schedule, initiate, or engage in high-definition audio and video meetings from any device or location without hassle. Access your contacts with ease, whether they are part of your organization or external partners. Ultimately, create superior customer experiences by leveraging an intelligent, collaborative, and trustworthy solution that adapts to your needs. With this platform, you can ensure that your team remains connected and productive, no matter where they are located.
Description
Affordable phone and SMS service for small businesses. Why spend a lot on a phone solution for your small business? Everyone can use a phone system. TeliDesk, a self-serve platform, can be configured within 15 minutes. Avoid complicated phone systems that take a long time to configure. You are in control of your business, and that includes your phone service. Virtual Office allows you to create your own telecom solution, based on what you need. You can make changes online, anywhere and anytime. Log in and get started! You save more the more you call. As your business grows, so does your discount. Automatic payments by credit card, PayPal or debit card. You prefer to pay in cash? No problem.
Virtual Office is a unique service that allows you to choose where your calls will ring. You can send calls to any phone using our easy-to-use interface.
API Access
Has API
No
API Access
Has API
No
Integrations
1CRM
Yes
8x8 Video Meetings
Yes
Act!
Yes
Call Coach AI
Yes
CallFinder
Yes
Creovai
Yes
Cronofy
Yes
EldNex AI
Yes
Empirix
Yes
Gong
Yes
Integrations
1CRM
No
8x8 Video Meetings
No
Act!
No
Call Coach AI
No
CallFinder
No
Creovai
No
Cronofy
No
EldNex AI
No
Empirix
No
Gong
No
Pricing Details
$19.99 per month
Free Trial
No
Free Version
No
Pricing Details
$9.95/user/month
Unlimited Seat at $9.95/user/month
Value Pack A - $59.95, 8 line, 99 Users
Value Pack B - $99.95, 12 line, 99 Users
Value Pack A - $59.95, 8 line, 99 Users
Value Pack B - $99.95, 12 line, 99 Users
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
8x8
Founded
1987
Country
United States
Website
www.8x8.com
Vendor Details
Company Name
TeliDesk
Founded
2010
Country
United States
Website
www.telidesk.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Virtual Extensions
Yes
Web Conferencing
Yes
