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Description
Introducing an all-in-one platform that integrates cloud telephony, video conferencing, team messaging, contact center capabilities, and comprehensive analytics. Streamline your organization's expenses by equipping each user with the precise tools necessary for their roles. Foster collaboration and break down departmental barriers through seamless analytics and interaction between contact center representatives and subject matter experts. Manage everything effortlessly with a unified administration interface for setting up the system, alongside user and data oversight. Enjoy the convenience of a single license that encompasses calling, directories, video meetings, messaging, and contact center functionalities. Enhance global connectivity for your business with top-tier reliability and performance in a cloud environment. Effortlessly schedule, initiate, or engage in high-definition audio and video meetings from any device or location without hassle. Access your contacts with ease, whether they are part of your organization or external partners. Ultimately, create superior customer experiences by leveraging an intelligent, collaborative, and trustworthy solution that adapts to your needs. With this platform, you can ensure that your team remains connected and productive, no matter where they are located.
Description
Experience seamless voice conferencing that accommodates up to 500 participants at any time. Effortlessly schedule meetings straight from your Outlook calendar and manage your calls online with features like mute controls and call locking. You can initiate or join an audio conference with a single tap, and this service is available for free on both iPhone and Android devices. Participants can dial in using toll and toll-free numbers from over 50 countries, making it accessible to a wide audience. For convenience, conferences can be saved as MP3 files for simple storage and playback. However, when a standard conference call isn't sufficient, GoToMeeting provides enhanced solutions; their video and conference bridge services allow you to connect to team or client meetings from virtually anywhere while sharing your screen instantly, regardless of whether you're on a desktop or mobile device. Furthermore, attendees have the option to activate their webcams, facilitating a more personal interaction that enhances professional connections. Elevate your team and client communications beyond mere voice calls with the comprehensive video and conference bridge services offered by GoToMeeting, ensuring that every meeting is productive and engaging.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Outlook
Yes
1CRM
Yes
Act!
Yes
CallFinder
Yes
Chatdesk
Yes
Chatlease
Yes
Chatterbox
Yes
Detrack
Yes
Flip
Yes
GoTo Connect
No
Integrations
Microsoft Outlook
Yes
1CRM
No
Act!
No
CallFinder
No
Chatdesk
No
Chatlease
No
Chatterbox
No
Detrack
No
Flip
No
GoTo Connect
Yes
Pricing Details
$19.99 per month
Free Trial
No
Free Version
No
Pricing Details
$0.08 per minute
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
8x8
Founded
1987
Country
United States
Website
www.8x8.com
Vendor Details
Company Name
OpenVoice
Founded
2009
Country
United States
Website
www.gotomeeting.com/audio-conferencing
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
