Average Ratings 0 Ratings
Average Ratings 12 Ratings
Description
800response offers an all-encompassing solution for lead generation, tracking, and customer interaction analytics, designed to effectively manage the initial stages of lead generation by providing targeted tracking and nurturing based on customer profiles and interaction data. Serving a diverse clientele that includes small and medium-sized enterprises, extensive multi-location dealer networks, franchise systems, and contact centers, we empower businesses across various sectors to enhance new customer acquisition efforts, assess campaign effectiveness, and elevate the overall customer experience. In collaboration with CallFinder, 800response provides automated transcripts and sentiment analysis for every customer interaction, enabling users to swiftly locate specific terms and phrases while gathering valuable insights into customer sentiment, ultimately enhancing customer experience and loyalty. This streamlined approach fosters continuous improvement and retention strategies for your most valuable customers, ensuring your business remains competitive in today's dynamic market environment. Discover how CallFinder Speech Analytics from 800response can transform your customer interaction processes.
Description
Smart VoIP Solution for Teams of Any Size
Zadarma replaces traditional phone systems with a cloud-based platform that’s easy to configure and use. Whether you’re a freelancer, small business, or global enterprise — Zadarma scales with your needs.
What you get:
- Local, mobile, and toll-free numbers worldwide
- Virtual PBX with call queues, voice menus, call recording
- AI Voice Agent and AI-speech recognition and analytics
- Connect multiple offices and remote employees
- Affordable call rates and flexible pricing plans
- Real-time call statistics and recording storage
- Support for IP phones, softphones, and browsers
No hardware needed — just connect your team and start calling.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Axis LMS
No
Bitrix24
No
Cloudonix
No
Facebook
No
Flowlu
No
Kommo
No
LeadPerfection
Yes
Microsoft Excel
Yes
Nekton.ai
No
Oki-Toki
No
Integrations
Axis LMS
Yes
Bitrix24
Yes
Cloudonix
Yes
Facebook
Yes
Flowlu
Yes
Kommo
Yes
LeadPerfection
No
Microsoft Excel
No
Nekton.ai
Yes
Oki-Toki
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2/month
Phone numbers start from $2/month.
Phone system bundles start from $0 per month for up to 5 users and at $22/month per 10 users.
Free Cloud PBX, free Teamsale CRM, speech analytics, eSIM, website widgets and call tracking
Phone system bundles start from $0 per month for up to 5 users and at $22/month per 10 users.
Free Cloud PBX, free Teamsale CRM, speech analytics, eSIM, website widgets and call tracking
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
800response
Founded
1990
Country
United States
Website
800response.com
Vendor Details
Company Name
Zadarma
Founded
2006
Country
Bulgaria
Website
zadarma.com/en/
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
No
Data Analysis
Yes
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Call Recording
Archiving
Yes
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Call Tracking
CRM
Yes
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
No
Keyword Tracking
Yes
Customer Journey Mapping Tools
Action Management
No
Attribution Modeling
No
Behavioral Analytics
Yes
Collaboration
Yes
Customer Profiles
Yes
Data Import / Export
Yes
Predictive Analytics
No
Surveys & Feedback
No
Templates
No
Data Analysis
Data Discovery
Yes
Data Visualization
Yes
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
Yes
Statistical Modeling
No
Text Analytics
Yes
Lead Capture
Business Card / Badge Scanning
No
Dashboard
No
Data Extraction
Yes
Lead Distribution
Yes
Lead Notifications
Yes
Lead Nurturing
Yes
Lead Qualification
No
Lead Scoring
No
Online Forms
No
Lead Generation
Contact Discovery
Yes
Contact Import/Export
No
Lead Capture
Yes
Lead Database Integration
Yes
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
Yes
Visitor Identification
No
Reporting
Customizable Dashboard
No
Data Source Connectors
No
Drag & Drop
No
Drill Down
No
Email Reports
No
Financial Reports
No
Forecasting
No
Marketing Reports
No
OLAP
No
Report Export
Yes
Sales Reports
No
Scheduled / Automated Reports
Yes
Sales Coaching
Assessments
Yes
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
Yes
Gamification
No
Goal Setting / Tracking
Yes
Learning Plans
No
Onboarding
Yes
Performance Metrics
Yes
Speech Recognition
Audio Capture
Yes
Automatic Form Fill
No
Automatic Transcription
Yes
Call Analysis
Yes
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
Yes
Specialty Vocabularies
No
Speech-to-Text Analysis
Yes
Variable Frequency
No
Voice Recognition
Yes
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Call Recording
Archiving
No
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Call Tracking
CRM
Yes
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
No
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
No
Fax Management
Yes
File Sharing
No
IVR / Voice Recognition
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
Yes
Territory Management
No
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
No
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
SIP Trunk
Automatic Fail-over Routing
Yes
Call Data Records
Yes
Caller ID
Yes
Disaster Recovery
Yes
International Numbers
Yes
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
No
Softphone
Audio / Video Conferencing
Yes
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
No
Contact Management
Yes
Fax Management
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes